39 Customer Reviews
Sort By
- Date
- Highest Rating
- Lowest Rating
Review from Nancy T
5 stars04/01/2024
I have purchased chicks and pullets from MPC for two years and this time I decided I won't even try another hatchery. The chicks are healthy and true, the communication excellent, and the customer service is great. Greater variety of pullets than most other hatchery.
My Pet Chicken Response
04/02/2024
Thank you so much for sharing your feedback! We thrilled to hear that you have been happy with our baby chicks and 6-week old started pullets, as well as the support you have received from our team. Making your chicken keeping journey a pleasure is our goal and it is really great to hear that we were able to provide that for you! Please let us know if you have any questions or concerns, we are eager to help. Warmly, The My Pet Chicken teamReview from Shirley C
5 stars03/29/2024
I have had my 8 chickens, 3 Barred Rocks, 3 New Hampshire's and 2 Welsomers, a year and they are doing great. They laid all winter and are laying 6 to 7 eggs a day during this spring. Some of them went through a molt this winter but recovered just fine. They have all been healthy, tame and love their treats. Most of them like to be petted and enjoy foraging when I let them out. They come when I call, better than my dog!! I don't sell eggs but enjoy giving them to my friends and family. I will purchase from My Pet Chicken again without a problem.My Pet Chicken Response
04/01/2024
Thank you so much for sharing your experience! We are thrilled to hear you are enjoying your flock and they are providing well for your friends and family.Review from Susan P
5 stars03/07/2024
My chicks are doing great, even though I lost one.. Great response from customer service. This is my second time ordering from My Pet Chicken and I have been very happy with all my hens. I enjoy watching who will be the alpha female in each purchase. Even though I could accommodate more Bantam’s, I enjoy the larger hens. I am in the process of building my second coup for this group. After I introduce a few of the newer chicks to my first coup, I plan to order a few girls. I hope my next purchase will be Pullets. Thank you! ***** **** ******My Pet Chicken Response
03/08/2024
We are terribly sorry one of your baby chicks didn't survive, it is heartbreaking when that happens. It sounds like you are enjoying your flock and this adventure! We look forward to helping you reach your goals and are here to support you if you have any questions. Our team would absolutely love seeing photos of your new coop when you get it completed! It sounds like you have some pretty awesome construction skills!Review from Palmeta B
5 stars02/21/2024
I got the XS harness for my bantam rooster. The neck opening is a bit large and he can pull his head out from it if he tries. The body strap seems fine at its largest. I've only used it once so far due to the weather, and I know it will take some time for him to adjust.My Pet Chicken Response
02/22/2024
We hope you enjoy walking your bantam rooster in his new harness, especially as the warms up! If you need any help with getting the harness to fit correctly, please be sure to reach out to our flock care specialists at ************************** or call us toll-free at ************* We are eager to help!Review from Kat F
5 stars12/15/2023
I've ordered from MPC a few times now, and it's always been an amazing experience! I've gotten ducks twice and chickens twice and they've all arrived alert and in good health. I currently have an order in for more chicks and it was no problem for customer service to change a few breeds around when I asked. MPC will definitely continue to have my business in the future!My Pet Chicken Response
12/19/2023
Thank you so much for taking the time to share your wonderful experience with My Pet Chicken! We are delighted to hear that your orders have consistently arrived with alert and healthy animals. It's fantastic to know that our customer service team was able to accommodate your request to change a few breeds in your current chick order. We always strive to provide flexibility and assistance to ensure that our customers get exactly what they're looking for. Your loyalty and trust mean the world to us. We are honored to have you as a valued customer, and we look forward to continuing to serve you in the future. If there's ever anything specific you'd like assistance with or if you have any questions, please don't hesitate to reach out. We're here to help and make your experience with My Pet Chicken as enjoyable as possible. Once again, thank you for choosing My Pet Chicken, and we can't wait to fulfill your future poultry needs!Review from Lisa T
5 stars12/12/2023
They all arrived alive and in great shape. Would definitely buy from againMy Pet Chicken Response
12/13/2023
Thank you so much for taking the time to share your positive experience with us on BBB! We're thrilled to hear that your order arrived promptly, and all the babies are in great shape. Customer satisfaction is our top priority, and we're delighted to know that we met your expectations. We look forward to serving you again in the future. If you ever have any questions or need assistance, please don't hesitate to reach out. Thanks again for choosing us! We appreciate your support.Review from Nick O
5 stars12/04/2023
In April 2023 I ordered 1 isa brown, 1 silkie, 3 speckled Sussex, and 1 blue Easter egger chicks. 5 of 6 made it through to adulthood (silkie got picked on unfortunately, didn't survive). All beautiful birds, favorite being the Easter egger. Was very happy with the condition of the chicks upon arrival, all were healthy and active from the get go. I searched around for other options to acquire chicks, and I couldn't find a better variety, price, shipment speed, and customer service. When I am looking to get more chicks in the future, I will certainly be ordering from MPC. Couldn't be more satisfied. Keep up the great work!My Pet Chicken Response
12/05/2023
We sincerely appreciate your feedback and are thrilled to hear you have been please with the baby chicks and our customer service! Please accept our deepest sympathy for the loss of your silkie; that must have been heartbreaking! If you ever need help with your flock, please feel free to reach out to our customer service for ideas by phone at ************ or by email at *************************** We have a wealth of personal poultry experience on our staff and will do everything we can to help you!Review from Steven T
5 stars11/15/2023
The customer service at my pet checked is truly amazing. I enjoy ordering their products.My Pet Chicken Response
11/17/2023
Thank you very much for sharing about your experience with our customer service and products! We are so happy to hear that you have been satisfied with My Pet Chicken!Review from Vickie M
5 stars11/08/2023
all 10 duckies are growing like weeds they got the cover off and took there first bath lol so much for keeping there bodies out of there water for couple more weeks thank you for my baby ducklingsMy Pet Chicken Response
11/14/2023
We are thrilled to hear your ducklings are doing well and growing quickly! If you have any questions about raising your new ducklings please feel free to reach out to our Flock Care Specialists any time at *************************** or call ********1529.Review from Beverley W
3 stars10/29/2023
Its going very slowly, I find the chicken house difficult to put together by myself, the directions should be more clear & everything should be in bigger print! I am still working on it , my third day.My Pet Chicken Response
10/31/2023
We are so sorry to hear that you are having trouble assembling your chicken coop! While we have not been able to find where you contacted us directly, we were able to locate your order and one of our representatives will be reaching out today to help you. Our customer support can be reached at ************************** or by phone at ***************
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.