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Find a Location

Royal Cup, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Royal Cup, Inc.

      160 Cleage Dr Birmingham, AL 35217-1461

      BBB Accredited Business
    • Royal Cup, Inc.

      PO Box 170971 Birmingham, AL 35217-0971

      BBB Accredited Business

    Business ProfileforRoyal Cup, Inc.

    Coffee and Tea
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 1/1/1989

    Years in Business: 128

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Based on information provided, this company offers coffee, tea, hot & cold beverages and a range of food products.

    Business Details

    This is a multi-location business.

    Find a Location

    Royal Cup, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Royal Cup, Inc.

        160 Cleage Dr Birmingham, AL 35217-1461

        BBB Accredited Business
      • Royal Cup, Inc.

        PO Box 170971 Birmingham, AL 35217-0971

        BBB Accredited Business
      Location of This Business
      160 Cleage Dr, Birmingham, AL 35217-1461
      BBB File Opened:
      1/1/1989
      Years in Business:
      128
      Business Started:
      1/1/1896
      Business Started Locally:
      1/1/1896
      Business Incorporated:
      8/21/1950
      Accredited Since:
      1/1/1989
      Type of Entity:
      Corporation
      Business Management
      • Mr. William E. Smith III, Owner
      • Mr. Hatton C.V. Smith, Owner
      • Ms. Shirley Jones, Executive Assistant
      • Mr. C.J. Britton, Marketing Coordinator
      • Ms. Lori Voisin, Controller
      Contact Information

      Principal

      • Ms. Lori Voisin, Controller

      Customer Contact

      • Mr. William E. Smith III, Owner
      • Mr. Hatton C.V. Smith, Owner
      • Ms. Shirley Jones, Executive Assistant
      • Mr. C.J. Britton, Marketing Coordinator
      • Ms. Gina Hyatt, Administrative Assistant
      • Ms. Lori Voisin, Controller
      • Ms. Anne Pritz, Chief Marketing Officer
      Additional Contact Information

      Fax Numbers

      • (205) 271-6071
        Primary Fax

      Phone Numbers

      Customer Complaints

      0 Customer Complaints

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      File a Complaint

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Lisa

      1 star

      07/23/2021

      I placed an online order and received an invoice number but no email after it was ordered. I called today 7/23 and no one can find my order and I was also informed it's not a valid invoice. So I now call cc company and they don't see a charge so I thought maybe I did something wrong and will try again. This time being very careful once again I complete order and receive invoice number. I emailed a lady named Amanda who was trying to be helpful and I asked if she could once again check to see if there is an order. She replied she did not see one ! This is so frustrating and no where on website can you track or see previous order. So now I will have to deal with cc company tomorrow. So much for ordering Royal cup green mint tea !
      ******

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