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          Find a Location

          Spire has 6 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Spire

              605 Richard Arrington Jr Blvd N Birmingham, AL 35203-2707

              BBB Accredited Business

            • Spire

              20 20th St S Birmingham, AL 35295-0001

              BBB Accredited Business

            • Spire

              PO Box 2224 Birmingham, AL 35246-0022

              BBB Accredited Business

            • Spire

              PO Box 387 Rogersville, AL 35652-0387

            • Spire

              2101 6th Avenue North Birmingham, AL 35203

              BBB Accredited Business

            Business ProfileSpire

            Natural Gas Companies
            Multi Location Business
            BBB accredited business

            Contact Information

            605 Richard Arrington Jr Blvd N

            Birmingham, AL 35203-2707

            Get Directions
            Visit Website
            (800) 893-1045

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 17 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            44 complaints closed in last 3 years

            8 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/1/1955

            Years in Business: 171

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            Based on information provided, this company is a natural gas utility in the state, serving Central Alabama.

            Business Details

            This is a multi-location business.

            Find a Location

            Spire has 6 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Spire

                605 Richard Arrington Jr Blvd N Birmingham, AL 35203-2707

                BBB Accredited Business

              • Spire

                20 20th St S Birmingham, AL 35295-0001

                BBB Accredited Business

              • Spire

                PO Box 2224 Birmingham, AL 35246-0022

                BBB Accredited Business

              • Spire

                PO Box 387 Rogersville, AL 35652-0387

              • Spire

                2101 6th Avenue North Birmingham, AL 35203

                BBB Accredited Business
              Location of This Business
              605 Richard Arrington Jr Blvd N, Birmingham, AL 35203-2707
              BBB File Opened:
              7/1/1955
              Years in Business:
              171
              Business Started:
              10/1/1852
              Business Started Locally:
              10/1/1852
              Business Incorporated:
              3/21/1929
              Accredited Since:
              7/1/1955
              Type of Entity:
              Corporation
              Business Management
              • Mr. Joe Hampton, President
              • Ms. Julie Trachsel, Manager of Rates
              • Ms. Shannon Panos, Community Manager
              • Mr. Chrstopher Gagliano, VP of Customer Experience
              • Ms. Deb Siewing, Manager Community/Agency Services
              • Mr. Antoine Lidell, Vice President
              • Mr. Chris Ritchie, Claims Specialist
              • Ms. Gail Cruz, Community Manager
              Contact Information

              Principal

              • Ms. Julie Trachsel, Manager of Rates

              Customer Contact

              • Mr. Joe Hampton, President
              • Ms. Julie Trachsel, Manager of Rates
              • Ms. Shannon Panos, Community Manager
              • Ms. Deb Siewing, Manager Community/Agency Services
              • Mr. Antoine Lidell, Vice President
              • Mr. Chris Ritchie, Claims Specialist
              • Ms. Gail Cruz, Community Manager
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              44 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/20/2023

              Complaint Type:
              Customer Service Issues
              Status:
              Resolved
              Hi on October 18,2023 I had the gas turned on @ ****************************************************************. October 20, 2023 I notice a loud gas smell, actually It was so loud my neighbors smelled it as well. I called Spire and someone came out on October 27,2023 the gentleman/technician stated something about gas leak or trap in the line and he asked if I had an electric or gas water heater and I stated electric he went outside and double check to make sure I did have an electric water heater. He stated the problem was fixed. I was waiting for a bill to come in the mail but decided to go ahead and set up an account online. My bill was/is $257.00. Winter has not started yet. Im not sure if I had a leak or what but something is wrong. Called and complained about my bill on November 16,2023. Spire sent a tech out again on November 17, 2023. This tech said nothing so I'm still not sure why the gas bill is so high. I thought maybe it could be a connection fee, but my bill does not reflect that.
              Read More
              Read 43 More Complaints

              Customer Reviews

              17 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              JK T

              01/30/2024

              Without notice, Spire came to my home to swap out the meter (no idea why). Left a hang tag on my front door that was only found this morning when we got up without heat, hot water or gas to the stove. It was in the low 30's last night and the house was in the mid 50's this morning. After calling this morning, I was told a technician would be out today to relight the pilot lights on the furnace and water heater and turn the gas on at the meter so we can cook. So here I sit, in the afternoon, at home in a cold house, waiting for a technician. I should be at work. I should be warm. WTF is wrong with this company? Their action should be criminal. This is not a billing issue.
              Read 16 More Customer Reviews

              Local BBB

              BBB Serving Central & South Alabama

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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