BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania
District of Columbia, and areas of Virginia, Maryland, Pennsylvania and West Virginia
About Us
BBB helps people find businesses, brands and charities that they can trust. The BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania was chartered as a not-for-profit corporation in 1920 and is one of the oldest BBBs in the United States. The first BBB was founded in 1912. Please Note: The BBB only accepts complaints online or by mail. To file a complaint online, please visit: bbb.org/complaint or to request a form by mail, please give us a call or email [email protected].
BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania Locations
Washington, DC 20005-3404
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Philadelphia, PA 19103
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Bethlehem, PA 18018
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Harrisburg, PA 17102
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Scranton, PA 18508
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Programs and Services
Learn More About Your BBB
The BBB service area includes Washington DC, Northern Virginia, Northwestern Virginia, the Panhandle of West Virginia, Suburban and Southern Maryland, Northeastern and Eastern Pennsylvania. View staff lists, contact information, and FAQs.
Stand Out with BBB Accreditation
The BBB brand has stood for trust in the marketplace for 100 years. More than 90% of consumers recognize the BBB logo and what it stands for. When they see it attached to your brand, they know you are a business they can trust.
Update Your Company Information
Your BBB Business Portal is your hub for all things related to your business and how it appears on BBB.org. It also contains helpful information about the benefits of BBB Accreditation for those that are BBB Accredited.
Get a Quote
Obtain quotes, estimates, information or proposals from BBB Accredited Businesses. One stop shopping with businesses you can trust; BBB Accredited Businesses.
BBB Advertising Programs
Increase your Accredited Business's exposure to highly qualified consumers visiting BBB.org with our affordable advertising opportunities. Get noticed today!
Scam Tracker
BBB has the latest information on emerging and perennial scams to keep you from becoming a victim. Learn more about phishing scams, identity theft, and credit and debt related scams, and see what's happening in your area.
BBB Military Line
BBB Military Line offers free resources to our military community in the areas of financial literacy and consumer protection. BBB provides provides a one stop shop for articles, links and consumer alerts for each branch of service.
Charity Review
BBB evaluates and provides reviews of charities based on our 20 voluntary standards so that donors can give wisely. Learn more about BBB’s standards for charities or find tips and resources so that you can give with confidence.