319 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Mike P
5 stars07/24/2024
I had to call Evergreen for help with the new payment portal as I didn't have an invoice number to begin the process. Christine was very patient and extremely helpful, and could not have been nicer!
Evergreen Waste Services Response
07/25/2024
Hi Mike, we’re thrilled that you have been satisfied with the customer service provided by Christine! We appreciate you taking the time to leave us a review. Thank you for being a part of the Evergreen family!Review from Matthew O
5 stars07/23/2024
The service is awesome, both on the customer service side as well as the pickup. The bulk item once a week is huge, I don't have many but when I do it makes my life farless stressful. The customer service is always amazing as well, I had Christine recently to help me setup the new portal they switched too. She was really kind and was quick getting me setup so I could setup my autopay. They don't miss me ever on pickup day and are the same time everytime. I really appreciate their consistency.Evergreen Waste Services Response
07/24/2024
Hi Matthew, we’re thrilled that you have been satisfied with our services! We appreciate you taking the time to leave us a review. Thank you for being a part of the Evergreen family!Review from Kevin P
5 stars07/23/2024
Great Customer Service, Took care of portal setup and answered all questions I had.Evergreen Waste Services Response
07/24/2024
Hi Kevin, we’re thrilled that you have been satisfied with our customer service. Thank you for choosing Evergreen!Review from Larry D
5 stars07/22/2024
Serivice oriented company, very easy to work with. Staff very courteous and helpful.Evergreen Waste Services Response
07/23/2024
Hi Larry, we’re thrilled that you have been satisfied with our services! We appreciate you taking the time to express your kind words with us. Thank you for choosing Evergreen!Review from CAROL P
5 stars07/21/2024
It was easy to work with Ms. Christine Lacey at Evergreen Waste Services. Due to EWS's recent change in their portal and billing ( internet ) system some of us( customers) never received our latest quarterly bill and could not go into their new portal system to set up and pay our account. Ms. Christine graciously acknowledged my difficulties and worked quickly to set me up in the new EWS portal and acknowledged I did pay my most recent charges via the previous EWS system. It is so nice to work with someone who successfully helps a client the first time/call. She also respected that I did not want to set up auto pay due to credit card numbers being incorrectly , or fraudulently, billed by other vendors or services resulting in the client ( owner of the card) having to change their credit card numbers. Respect and understanding are important assets/ behaviors for a provider of services in today's world.Evergreen Waste Services Response
07/22/2024
Hi Carol, we’re thrilled that you have been satisfied with the customer service provided by Christine! We appreciate you taking the time to leave us a review. Thank you for choosing Evergreen!Review from Julie B
5 stars07/19/2024
Ty Webster was very helpful and courteous when I was trying to figure out how to dispose of different types of items. The Evergreen people are professionals and they have provided great service over the years.Evergreen Waste Services Response
07/22/2024
Hi Julie, we’re thrilled that you have been satisfied with the customer service provided by Ty! We appreciate you taking the time to leave us a review. Thank you for being a part of the Evergreen family!Review from John M
5 stars07/19/2024
Great customer service and very friendly and easy to talk to. The trash pickup is on time and they never miss a day. They make sure that they empty the can and put it back right next to the curd where they found it. Driver and help are always nice and give a wave when they are there when I am outside with the dog.Evergreen Waste Services Response
07/22/2024
Hi John, we’re thrilled that you have been satisfied with our services! We appreciate you taking the time to express your kind words with us. Thank you for being a part of the Evergreen family!Review from Tarah V
5 stars07/19/2024
Christine was so friendly and helpful! It's nice not having to dread talking to customer service at Evergreen like I do with other businesses!Evergreen Waste Services Response
07/22/2024
Hi Tarah, we’re thrilled that you have been satisfied with the customer service provided by Christine! We appreciate you taking the time to leave us a review. Thank you for choosing Evergreen!Review from Brittany
5 stars07/19/2024
Great customer service! I spoke with Christine today and she was extremely helpful!Evergreen Waste Services Response
07/26/2024
Hi Brittany, we’re thrilled that you have been satisfied with the customer service provided by Christine! We appreciate you taking the time to leave us a review. Thank you for choosing Evergreen!Review from Lisa C
5 stars07/18/2024
Christine was super helpful and very pleasant! She assisted me with what I needed in a matter of minutes!Evergreen Waste Services Response
07/22/2024
Hi Lisa, we’re thrilled that you have been satisfied with the customer service provided by Christine! We appreciate you taking the time to leave us a review. Thank you for choosing Evergreen!
Customer Review Rating
Average of 319 Customer Reviews
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