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          Bailey's Moving & Storage has 1 locations, listed below.

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            Business ProfileforBailey's Moving & Storage

            Moving Companies
            BBB accredited business

            At-a-glance

            Customer Reviews

            1.67/5stars

            Average of 6 Customer Reviews

            Customer Complaints

            10 complaints closed in last 3 years

            3 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 1/13/1991

            Years in Business: 73

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Bailey's Moving & Storage offers moving and storage services.

            Products & Services

            Storage Company, Moving Company

            Business Details

            BBB File Opened:
            2/2/2001
            Years in Business:
            73
            Business Started:
            5/1/1950
            Business Started Locally:
            5/1/1950
            Business Incorporated:
            11/25/2002
            Accredited Since:
            1/13/1991
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Allied Van Lines
            • Bailey's Holding Company, Inc.
            Hours of Operation

            Primary

            M:
            7:00 AM - 9:00 PM
            T:
            7:00 AM - 9:00 PM
            W:
            7:00 AM - 9:00 PM
            Th:
            7:00 AM - 9:00 PM
            F:
            7:00 AM - 9:00 PM
            Sa:
            7:00 AM - 3:00 PM
            Su:
            10:00 AM - 4:00 PM
            Business Management
            • Mr. Kevin Beckstead, President
            • Ms. Nancy Blegen, Director of Customer Service
            Contact Information

            Principal

            • Mr. Kevin Beckstead, President

            Customer Contact

            • Ms. Nancy Blegen, Director of Customer Service
            Additional Contact Information

            Fax Numbers

            • (303) 785-0966
              Primary Fax

            Industry Tip

            BBB Tip: Hiring a mover

            Customer Complaints

            10 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/28/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            We decided to use ******** for our long distance move from ****** to *********** on July 22nd. We knew this was going to be a really difficult move given we have 3 young children so we were putting a lot of trust in them to help facilitate our move. Days prior to our move, we were informed that they had requested for a third party disassembly crew to come take apart items such as our treadmill and bunkbed. I pleaded that I did not want the treadmill disassembled as this was not necessary on prior moves and the treadmill is an expensive and fragile item. Unfortunately, my plea was not acknowledged and the treadmill was dissembled without regard. Unfortunately, our move was indirect and our items were put into storage in ** prior to unloading into our home. During the unloading process, we were told we were getting in the way of the movers while trying to evaluate our items and ensure things were going where we wanted them. For this reason, it was impossible to see if items like the treadmill were broken. When the treadmill was finally moved into our home, there were two pieces broken in the same exact position along the arms of the treadmill which makes me wonder if it occurred during disassembly. Either way, the 3rd party company attempted to put it back together and were unable to because of the broken part. Baileys has denied any responsibility even though they cornered us into using this third party company and knew they were putting this into storage therefore absolving them of any wrongdoing. Unfortunately, even if I were to push even more, because the insurance I opted for through Baileys pays about 30 cents per pound so I would only get $150. As it stands, I have had a broken treadmill in my basement for a month and a half. My wife and I have called over 20 times and only received this information today. On top of that, there is no offer to help fix the treadmill or move it. I find Baileys actions throughout this process to be extremely misleading.
            Read More

            Customer Reviews

            6 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kent W

            1 star

            11/15/2023

            Perhaps one of the worst consumer experiences Ive ever had in my entire life. We needed somewhere between six and eight guys to unpack all my stuff in one day, they sent only four healthy guys, one guy who could hardly walk, and one lazy, obese female, who did nothing but complain the entire day. They actually put me to work standing in the driveway on a freezing cold day, checking off boxes as they unloaded the truck. I wanted to be in the house directing where stuff went. They were moving so slowly. ThT I eventually had them put all the boxes in the garage, well over 200 heavy boxes that I later had to move by myself. When I asked them to carry a small table downstairs, the female complained that their job was to only bring stuff in the house, not move it around. She absolutely was not capable of doing any heavy work, she even said she was in physical therapy and could not carry stuff. Why did Baileys send her on the job if she couldnt move stuff? It took me several months to unpack things, and I eventually realized that several things were missing. I called *********************, the local manager, and asked him to look around to see if he could find the items. He never even called back. I called again and spoke to a guy named *****. He said he was going to check with the warehouse manager and get back to me. He never got back to me either.My contract for moving from ********** was close to $30,000. In my opinion, I did not get what I paid for. It was a nightmare dealing with Baileys, and I would never consider using them again.

            Local BBB

            BBB Great West + Pacific

            BBB Reports On

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