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          Done Plumbing, Heating, Cooling, & Electric has 1 locations, listed below.

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            Business ProfileforDone Plumbing, Heating, Cooling, & Electric

            Plumber
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.7/5stars

            Average of 99 Customer Reviews

            Customer Complaints

            4 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 11/10/2000

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Residential and Commercial Plumbing and Heating
            Leak Detection and Repair – Water, drain and gas lines
            Water & Sewer Line Repair – Including trenchless repair and excavation
            Faucets – All brands available for sinks, tubs, showers & outside hose bibs
            Fixtures – Toilets, bathtubs, sinks, showers
            Boilers & Swamp Coolers
            Furnace and Air Conditioner Inspection, Repair & Replacement
            Water Heater Installation and Repair – All types, including tankless
            Gas lines – Including new runs for dryers, ranges, barbeques
            Professional installation of customer supplied equipment
            Backflow Systems
            Garbage Disposals

            Business Details

            BBB File Opened:
            10/19/2000
            Years in Business:
            24
            Business Started:
            7/1/1999
            Business Incorporated:
            7/1/1999
            Accredited Since:
            11/10/2000
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            • PC0001109
            Type of Entity:
            Corporation
            Alternate Business Name
            • Peter Water Heater Holdings, LLC
            • Done Plumbing
            • Done Service Group
            Hours of Operation

            Primary

            M:
            7:00 AM - 10:00 PM
            T:
            7:00 AM - 10:00 PM
            W:
            7:00 AM - 10:00 PM
            Th:
            7:00 AM - 10:00 PM
            F:
            7:00 AM - 10:00 PM
            Sa:
            7:00 AM - 7:00 PM
            Su:
            7:00 AM - 6:00 PM
            Business Management
            • Mr. Jeromy Metz, President
            • Mr. Lucas Metz, Vice President
            Contact Information

            Principal

            • Mr. Jeromy Metz, President

            Customer Contact

            • Mr. Lucas Metz, Vice President

            Industry Tip

            BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/03/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Hello. I needed a plumber to fix my kitchen sink clog. I looked online for a company with good reviews. "Done plumbing, heating, cooling & electric "company had good reviews, so I decided to go with them. Big mistake! The guy who was one hour late for the appointment. took the pipes underneath the sink apart and didn't put them back together correctly. I didn't find out about it until I started my dishwasher. The water started gushing out underneath of my sink flooding my hardwood floors and cabinets. Took me a while to clean up everything and now I'm worried that I might need to replace the hardwood floors where the water leaked. Very incompetent stuff, untrained employees. My problem was easy to fix and they couldn't even fix this little problem. Please let other home buyers know do not use "Done plumbing cooling" company for their plumbing needs. Thank you!
            Read More

            Customer Reviews

            99 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sally W

            5 stars

            03/09/2024

            ***************** from DONE Plumbing replaced our water heater yesterday, March 8. The seam in our old water heater. spilled water all over our basement. ** drove all the way from Brighton to Castle Rock and went above and beyond. He even shoveled our driveway. We are elderly and were not able to get to it.. he was efficient and knowledgeable. we always use DONE for our Plumbing needs. This is our fifth job with this company. We have replaced two toilets repaired a bathtub faucet and a cracked pipe in the basement. I would not go to anyone else for my Plumbing needs.

            Local BBB

            BBB Great West + Pacific

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