Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Premier Roofing Company has 14 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPremier Roofing Company

    Roofing Contractors
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    3.21/5stars

    Average of 47 Customer Reviews

    Customer Complaints

    52 complaints closed in last 3 years

    31 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/15/2006

    Years in Business: 18

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Premier Roofing Company offers roofing services.

    Business Details

    This is a multi-location business.

    Find a Location

    Premier Roofing Company has 14 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      2570 W 8th Ave, Denver, CO 80204-3704
      BBB File Opened:
      12/12/2005
      Years in Business:
      18
      Business Started:
      10/10/2005
      Business Incorporated:
      10/10/2005
      Accredited Since:
      9/15/2006
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Premier Roofing Oklahoma City
      • Premier Roofing Des Moines
      • Premier Roofing, L.L.C.
      • Premier General Contracting
      Business Management
      • Mr. Ben C. McFerron, Principal
      Contact Information

      Customer Contact

      • Mr. Luke Marklin, Principal, CEO
      Additional Contact Information

      Fax Numbers

      • (303) 292-3387
        Primary Fax

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      52 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/16/2024

      Complaint Type:
      Order Issues
      Status:
      Answered
      In regard to Job #*******, Premier roofing representatives visited our doorstep twice after a hailstorm in August 2023 attempting to sell us roofing services. We eventually agreed, and we were asked to make a down payment prior to work completion by Rep. **************************** We wrote a $1,000 check. We also specified that we did not want high-grade shingles put on. Roof replacement occurred around November 2023. On the day of replacement, I discovered the workers had also torn off our shed roof and contacted ******************. He confirmed that the shed roof replacement was not in the contract and offered to provide it without charge. We paid the first billed amount in December. Around February, we received additional billing and I was told by ***************************** that Grade 4 shingles had been put on our roof and that work had been done without our authorization. I believe the company is billing us for the roof work including a) the shed we didn't authorize and b) the shingle grade we said we did not want. After multiple conversations with ****, I told him we would be willing to pay for the higher-grade shingles but felt it was fair to follow-up on ******'s offer and not cover the unauthorized shed roof. I thus wrote a check for $14,761.79 after **** sent me a text stating: "Go ahead and write a check for the total balance minus the 690 for now." I have heard nothing since until I suddenly open an invoice today for $690.69. Neither ****** nor **** will answer their phones. I am demanding a) that I not be charged for a shed roof we did not contract for and b) that charges for the same be dropped immediately with a major apology. This company is aggressive and unethical.
      Read More

      Customer Reviews

      47 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ben P

      1 star

      04/19/2024

      A rep from this company came to my house with no sort of work truck, tools...anything really and offered to do a roof inspection. They did and tried to tell me how to file an ins claim etc (Which seems like insurance fraud to me) with my insurance because they found some damage up there (I am not completely convinced he didn't do this himself) He left a card and I did not plan to follow up because the whole thing seemed like a scam. A week later "*****" shows up at my place of work trying to get me to call my insurance. He started saying stuff about my insurance that I never told him. Red flag number 1. He then started saying he came to my place of work to try and talk to me. How did he even find where i work? I work in a completely different town than where he did the roof inspection. Red flag number 2. then he has the audacity to say things about my children. My children were not at the house when he did the inspection. How the h*** does this dude know about my children??? HUGE red flag number 2. This company is a joke and this is borderline harassment and seems like a scam. Stay far away from these people because trust me they will not leave you alone if they see a chance to commit what seems like insurance fraud. This guy is going above and beyond to find out my and my families personal info and that is unacceptable.

      Premier Roofing Company Response

      04/24/2024

      We apologize for any discomfort or concern caused by our representative's actions. Our goal is to provide thorough and professional inspections, and we assure you that we have no intention of engaging in any fraudulent behavior. We will address this matter with our staff and take measures to ensure this type of behavior does not happen again. Thank you for bringing this to our attention.

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.