BBB of Detroit & Eastern Michigan
Serving Eastern Michigan & the U.P.
About Us
BBB Serving Eastern Michigan and the Upper Peninsula is a non-profit organization with the purpose of promoting an ethical marketplace and creating a community of trustworthy businesses and charities throughout our service area, which spans the eastern half of Michigan’s lower peninsula from Jackson County, north through central Michigan to Alpena, and includes the entire Upper Peninsula. In addition to helping resolve consumer complaints, we also offer many additional services to educate and support both consumers and businesses, including BBB Scam Tracker, BBB business profiles, business accreditation, advertisement evaluation, consumer review submission, networking events, community speaking engagements and more.
Programs and Services
Meet Our Staff
Meet the management team and staff of BBB Eastern Michigan and its Business Relations Representatives.
BBB Core Values & Mission Statement
BBB Serving Eastern Michigan & the U.P. share their core values and mission statement as an organization.
BBB Educational Foundation
A non-profit organization, enhancing consumer awareness and marketplace confidence through education, community interaction and the exchange of information.
For Consumers
Whether you need help finding a contractor to work on your home, building your business, avoiding scams on the internet, or any other aspect of your life, BBB has you covered with this collection of resources.
News
Here you will find the most up to date news from BBB Serving Eastern Michigan and the Upper Peninsula.
Advertising Opportunities for Accredited Businesses
BBB® Serving Eastern Michigan & the Upper Peninsula offers a variety of digital advertising opportunities to help your brand stand out to new customers across the web, while meeting your budget needs. Choose from FOUR options - available exclusively to BBB Accredited Businesses, including Google display ads, YouTube video ads, BBB.org directory ads and BBB.org banner display ads.
BBB Resources: Pet Scams
Your Better Business Bureau is here to provide tips and resources to avoid falling for a pet scam.
Torch Awards 2023
The Better Business Bureau Torch Awards for Ethics recognizes Accredited Businesses and Non-Profits across Eastern Michigan & the Upper Peninsula that display an outstanding level of ethics and integrity in all that they do. These organizations generate a high level of trust among their employees, customers, and within their communities.
Office Depot Program
Accredited Businesses can enroll in the Office Depot Printing Program. Accredited Businesses receive discounts on their printing needs and supplies.
BBB Ad Truth
BBB AdTruthSM is an educational program that teaches consumers about potential advertising abuses and empowers them to report advertisements that could cause financial or personal harm due to problematic tactics or faulty products.
Charity Review
BBB Charity Accreditation helps donors make informed giving decisions and promotes high standards of conduct among organizations that solicit contributions from the public.