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Find a Location

Auto Credit Express, Inc. has 1 locations, listed below.

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    Business ProfileforAuto Credit Express, Inc.

    Loans
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 8 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    9 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/16/2004

    Years in Business: 25

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Auto Credit Express is a leading provider of lender and dealer connections for people who need new and used car loans in the USA and Canada. If you have bad credit, low credit, no credit or have been turned down in the past due to bankruptcy, we can help you get a car loan through a special finance lender.

    Business Details

    Location of This Business
    3252 University Dr Ste 250, Auburn Hills, MI 48326-2782
    BBB File Opened:
    8/8/2000
    Years in Business:
    25
    Business Started:
    6/1/1999
    Business Incorporated:
    6/4/1999
    Accredited Since:
    4/16/2004
    Type of Entity:
    Corporation
    Alternate Business Name
    • Internet Brands dba Auto Credit Express
    Business Management
    • Meghan Carbary, Automotvie Conten Editor
    Contact Information

    Customer Contact

    • Meghan Carbary, Automotvie Conten Editor
    Additional Contact Information

    Fax Numbers

    • (248) 370-6601
      Primary Fax

    Website Addresses

    Industry Tip

    BBB Tip: What to consider when researching personal loans

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/16/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I was contacted by this company telling me they would help me with a car loan and that they have selected dealerships and if I had any problems with the dealership to contact them. More than once my contact information was given to several dealerships to contact me to set up a payment and collect my income information from both Auto credit express and the dealership. I get to the dealership and they have no knowledge on who auto credit express is and I call auto credit express and they tell me they are not a loan company and they cant help me. I went sent to the dealership from them, I never gave my information to the dealership. Auto credit express did and when I contacted auto credit express like their representative told me they had no knowledge of me getting a loan from them and told me they are not a loan company. I have so many hard inquires because of this company and wasted money and time on trying to get car because this company said they would help me. I would like to reimbursed for time and help with the hard inquires off my credit. Now im effected more than before because of this.
    Read More

    Customer Reviews

    8 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ebony J

    1 star

    02/07/2024

    According to their link on Credit Karma, which coming here, seems to be false.. Auto Credit Express Offer Details Loans for all credit scores up to $35,000, competitive rates 100% accepted, 3 minute application, drive the same day Affordable payments for any budget, 0 application fees Nationwide since ****, open 24 hours, A+ BBB rating.

    Local BBB

    BBB of Detroit & Eastern Michigan

    BBB Reports On

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