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          Find a Location

          Levi Strauss & Co. has 17 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Levi Strauss & Co.

              1155 Battery St San Francisco, CA 94111-1203

              BBB Accredited Business

            • Levi Strauss & Co.

              3000 Oak Rd Walnut Creek, CA 94597-2092

              BBB Accredited Business

            • Levi Strauss & Co.

              Consumer Affair PO Box 7215 San Francisco, CA 94120-7215

              BBB Accredited Business

            • Levi Strauss & Co.

              501 Executive Airport Dr Henderson, NV 89052-4201

            • Levi Strauss & Co.

              1025 Industrial Park Dr Ste 500B Smithfield, NC 27577-6042

            Business ProfileLevi Strauss & Co.

            Clothing
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1155 Battery St

            San Francisco, CA 94111-1203

            Visit Website
            (800) 872-5384

            Customer Reviews

            1.06/5

            Average of 36 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            91 complaints closed in last 3 years

            38 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 3/1/1931

            Years in Business: 171

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Levi Strauss & Co. is a privately held American clothing company known worldwide for its Levi's brand of denim jeans.

            Products & Services

            Levis

            Business Details

            This is a multi-location business.

            Find a Location

            Levi Strauss & Co. has 17 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Levi Strauss & Co.

                1155 Battery St San Francisco, CA 94111-1203

                BBB Accredited Business

              • Levi Strauss & Co.

                3000 Oak Rd Walnut Creek, CA 94597-2092

                BBB Accredited Business

              • Levi Strauss & Co.

                Consumer Affair PO Box 7215 San Francisco, CA 94120-7215

                BBB Accredited Business

              • Levi Strauss & Co.

                501 Executive Airport Dr Henderson, NV 89052-4201

              • Levi Strauss & Co.

                1025 Industrial Park Dr Ste 500B Smithfield, NC 27577-6042

              Headquarters
              1155 Battery St, San Francisco, CA 94111-1203
              BBB File Opened:
              1/1/1950
              Years in Business:
              171
              Business Started:
              1/1/1853
              Business Started Locally:
              1/1/1853
              Business Incorporated:
              11/23/1970
              Accredited Since:
              3/1/1931
              Type of Entity:
              Corporation
              Number of Employees:
              16000
              Alternate Business Name
              • Levi Strauss & Company
              Business Management
              • Consumer Relations, Manager
              • Accounts Payable, Manager
              • Ms. Jessica Reed, Senior Director
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              91 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/07/2024

              Complaint Type:
              Delivery Issues
              Status:
              Resolved
              I purchased 2 items 3/27/24. Confirmation was received with delivery date of 4/2/24. Notification was received by carrier DHL delay due to package not ready via warehouse. **** was final carrier received notification of delay due to receiver information was incomplete. I reached out to customer service *******(*******************) was not only inconsiderate to my concerns but rude. When requested to speak with supervisor I was advised none were available and I could hold. After time had past I disconnected the call. This experience was very frustrating only because the items purchased was for my Grandson birthday get away that has now passed. I've attached the documents referenced for review.
              Read More
              Read 90 More Complaints

              Customer Reviews

              36 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Heather J

              04/12/2024

              I ordered 9 pairs of jeans online, then returned 8 pairs. They only refunded 1/2 of the money from my order. A couple months later I was reconciling my bank account and noticed this, chatted with their customer service and was promised a total refund, which appeared the next day. After reconciling my account the next month, I realized they had pulled out the refund and only given me a $50 refund instead of the $300 owed to me. I'm chatting with them online, once again trying to obtain my full refund. At this point it feels like customer service or the returns department are stealing the money instead of returning it to me hoping I won't notice.
              Read 35 More Customer Reviews

              Local BBB

              BBB serving the San Francisco Bay Area and Northern Coastal California

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

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