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          Grammarly, Inc. has 1 locations, listed below.

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            Business ProfileGrammarly, Inc.

            Computer Software Developers
            BBB accredited business

            Contact Information

            548 Market St # 35410

            San Francisco, CA 94104-5401

            Visit Website
            Email this Business
            (888) 318-6146

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            Customer Reviews

            1.1/5

            Average of 135 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            333 complaints closed in last 3 years

            67 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/25/2012

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Grammarly is a cloud-based English-language writing-enhancement platform for proofreading and plagiarism-detection resources check more than 250 grammar rules.

            Business Details

            Location of This Business
            548 Market St # 35410, San Francisco, CA 94104-5401
            Email this Business
            BBB File Opened:
            2/15/2012
            Years in Business:
            15
            Business Started:
            4/1/2009
            Business Incorporated:
            8/17/2011
            Accredited Since:
            4/25/2012
            Type of Entity:
            Corporation
            Number of Employees:
            130
            Business Management
            • Ms. Valeria Bondar, Manager
            • Mr. Brad Hoover, CEO
            Contact Information

            Principal

            • Ms. Valeria Bondar, Manager

            Customer Contact

            • Mr. Brad Hoover, CEO
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            333 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/04/2024

            Complaint Type:
            Product Issues
            Status:
            Resolved
            The customer service told me they would send my refund right away and once again going back on their word saying itll take 10-days to issue the funds to my paypal account why is a refund taking 10 days to issue????The transaction happened march 1 its now April 3?
            Read More
            Read 332 More Complaints

            Customer Reviews

            135 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sarah O

            03/30/2024

            I bought service and 3 hours later wanted to cancel it cause my university gives it free to students and they will not refund my money

            Grammarly, Inc. Response

            04/09/2024

            Hello! We have investigated the case and have found your email correspondence with our team. As an exception to our refund policy, your subscription has been deactivated, and the payment has been reversed. It may take up to ten business days for the refund to appear on your statement, depending on your payment method. However, in some cases, the payment will be removed from your statement, and a separate credit won't be issued. Please do not hesitate to contact us at https://gram.ly/4b0Qghy should you have further questions, comments, or requests!
            Read 134 More Customer Reviews

            Local BBB

            BBB serving the San Francisco Bay Area and Northern Coastal California

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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