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Business ProfileforGiftRocket
Current Alerts For This Business
GiftRocket came to BBB’s attention in July 2011. A review of complaints was completed in October 2022. Based on BBB files this company has a pattern of complaints. Complaints on file state that consumers receive no response from the company when reaching out to resolve issues and are unable to redeem their giftcards.
BBB has reached out to GiftRocket to address the above issues. To date the business has not responded to BBB's request.
At-a-glance
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Overview
Business Details
- Location of This Business
- 1592 Union Street, Ste 502, San Francisco, CA 94123
- BBB File Opened:
- 7/21/2011
- Years in Business:
- 13
- Business Started:
- 5/1/2010
- Business Started Locally:
- 5/1/2010
- Business Incorporated:
- 8/11/2010
- Type of Entity:
- Corporation
- Number of Employees:
- 22
- Alternate Business Name
- GiftRocket, Inc.
- Gift Rocket
- Business Management
- Mr. Kapil Kale, President
- Contact Information
Principal
- Mr. Kapil Kale, President
Customer Contact
- Mr. Kapil Kale, President
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
70 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
02/13/2024
- Complaint Type:
- Problems with Product/Service
- Status:
- Answered
Customer Reviews
243 Customer Reviews
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Most Recent Customer Review
Joni F
03/17/2024
Local BBB
BBB serving the San Francisco Bay Area and Northern Coastal California
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