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          Find a Location

          Blackhawk Network Holdings, Inc. has 14 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforBlackhawk Network Holdings, Inc.

            Internet Marketing Services
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            2.9/5stars

            Average of 447 Customer Reviews

            Customer Complaints

            1,020 complaints closed in last 3 years

            387 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 7/19/2010

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Blackhawk Network Holdings Inc., sometimes referred to as Blackhawk, is a publicly traded company that operates in the prepaid, gift card and payments industries. 

            Products & Services

            Blackhawk Network Holdings, Inc., offers solutions, technology, management and distribution of branded value such as gift cards, telecom and financial service products. Blackhawk's network reaches people through a number of different channels including in-store, online, mobile, and incentive. Blackhawk is headquartered in Pleasanton, California and was incorporated in 2006.

            Business Details

            This is a multi-location business.

            Find a Location

            Blackhawk Network Holdings, Inc. has 14 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              1/9/2009
              Years in Business:
              22
              Business Started:
              6/12/2001
              Business Incorporated:
              1/27/2006
              Accredited Since:
              7/19/2010
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 2506 for this business, issued by Department of Business Oversight. The expiration date of this license is 11/8/2024.

              These agencies may include:

              Department of Business Oversight

              1515 K Street, Suite 200

              Sacramento CA 95814

              (866) 275-2677

              http://www.dbo.ca.gov/About_DBO/contact_us.asp

              Type of Entity:
              Corporation
              Number of Employees:
              2100
              Alternate Business Name
              • Reloadit
              • Spafinder
              • CashStar, Inc.
              • CardLab
              • OmniCard
              • Blackhawk Network, Inc.
              • GiftCardMall
              • GiftCards.com
              Business Management
              • Mr. Bill Tauscher, CEO
              • Mr. Pedro Reyes, Senior Director
              Additional Contact Information

              Phone Numbers

              Email Addresses

              Customer Complaints

              1,020 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/11/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Resolved
              On December 29th I requested a replacement card for the gift card that's managed through this company. On December 30th I received confirmation from the company that I will receive my card within 7-10 business days. After not having received the card, I reached out on January 24th to let them know I hasn't received the card. The responded saying they will send a replacement card. This happened again February 16th after not having received the card yet. I have been promised this card 3 times and I still haven't received the replacement card. It's been over 2 months and it's starting to feel this is intentional. I need your help to finally receive my funds. Email correspondence can be provided upon request.
              Read More

              Customer Reviews

              447 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Heather H

              1 star

              03/21/2024

              Received gift card issued by Blackhawk network but the cards were repeatedly declined. Dont know how Im supposed to use this money that expires in six months when the card is repeatedly declined and cant get a hold of anybody to help.

              Blackhawk Network Holdings, Inc. Response

              03/26/2024

              Hello Ms. ************* sincerely apologize for any frustration this is causing, and thank you for bringing this matter to our attention. Your gift card may be used at any physical or online merchant as if it was a credit card; we ask that you check the Cardholder Agreement, which may be reviewed on the website listed on the back of your card, for any limitations or restrictions against the cards themselves. Warm Regards,The Blackhawk Network **************** Team ****************************

              Local BBB

              BBB serving the San Francisco Bay Area and Northern Coastal California

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