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          Find a Location

          Thumbtack, Inc. has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Thumbtack, Inc.

              1355 Market St Ste 600 San Francisco, CA 94103-1337

            • Thumbtack, Inc.

              12936 S Frontrunner Blvd Ste 500 Draper, UT 84020-5485

            • Thumbtack, Inc.

              12936 S Frontrunner Blvd Draper, UT 84020-5480

              BBB Accredited Business

            Business ProfileThumbtack, Inc.

            Internet Services
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            1355 Market St

            Ste 600

            San Francisco, CA 94103-1337

            Visit Website
            (800) 948-2034

            Customer Reviews

            1.09/5

            Average of 646 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            956 complaints closed in last 3 years

            391 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            We’re Thumbtack, a technology company helping millions of people confidently care for and improve their homes. Our homeowners get personalized guidance on what to do and when to do it as well as who to hire from our growing community of 300,000 local service businesses. Every day in every county of the U.S., people turn to Thumbtack to complete small fixes, routine maintenance, and major improvements. With over 10 million 5-star projects and counting, we empower homeowners to take control and local businesses to grow. Accomplish more with Thumbtack. 

             


            Products & Services

            Thumbtack is a technology leader building the modern home management platform. Through the Thumbtack app, people can effortlessly care for their homes — confidently knowing what to do, when to do it, and who to hire. Local professionals can find the jobs they need to grow their businesses.

            Business Details

            This is a multi-location business.

            Find a Location

            Thumbtack, Inc. has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Thumbtack, Inc.

                1355 Market St Ste 600 San Francisco, CA 94103-1337

              • Thumbtack, Inc.

                12936 S Frontrunner Blvd Ste 500 Draper, UT 84020-5485

              • Thumbtack, Inc.

                12936 S Frontrunner Blvd Draper, UT 84020-5480

                BBB Accredited Business
              Headquarters
              1355 Market St Ste 600, San Francisco, CA 94103-1337
              BBB File Opened:
              9/1/2010
              Years in Business:
              15
              Business Started:
              10/9/2008
              Business Incorporated:
              10/9/2008
              Type of Entity:
              Corporation
              Number of Employees:
              1000
              Business Management
              • Ms. Olivia Whiteside, Manager
              • Mr. Marco Zappacosta, CEO
              Contact Information

              Customer Contact

              • Mr. Marco Zappacosta, CEO
              Additional Contact Information

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              956 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/06/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I feel that thumbtack is doing fraudulent activity. Most of the customers never respond, and a lot of the numbers do not work. Ive spent over $1000 in a month . One charge alone was $129 and lady wasnt serious at all. And she was talking to 5 other pros, thats $645 off 1 lead they made while scamming the pros hoping they can get their $129 they just spent on the ad. I have only been hired 14 times. I would like to see where they are posting ads and the proof that makes their leads so expensive. And a refund because this is overpricing and false advertisement
              Read More
              Read 955 More Complaints

              Customer Reviews

              646 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Felicia R

              07/18/2024

              Someone has to look into this fraudulent business model. They do not give legitimate leads. They do not listen to you when you call. Your refund request will 100% be denied. I have spent hundreds, getting leads from **** when I live in *******. Or getting leads that seem like they are not real, being they do not respond at all. I have gotten 2-3 leads from this. Ive paid for 20+ leads. Some at $20 all the up to $55. Not listening to your customer who is the reason your platform is working.is wild.
              Read 645 More Customer Reviews

              Local BBB

              BBB serving the San Francisco Bay Area and Northern Coastal California

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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