Business ProfileforUpCounsel

March 7th: I had hired ***************************** from Voltage Law for reviewing my 1 page Consulting agreement. ****** had estimated on our initial free call that it would take less than an hour for her (hourly rate$459) Post hiring, the attorneys expertise in this domain suddenly vanishes. She said it would take her about 30 min, *** an hour but took 3 instead - and we are not talking about a complex multi layered, multi page contract. It was 1 page had to be read and one paragraph added.amended. ONE. Oaverall we had 1 free intro call + 20 min initial call + 3 emails in total start to finish. On email she ignored my questions so to avoid back and forth and racking up a bill, I asked for a call that actually lasted 7 min (shes billing it for 30). She typed the corrections as we spoke and changed font on that call. All in 7 minutes. Take it altogether and add some extra min - it adss up to 1 hour of work. Maybe another 15 min to fund your coffee break. BUT I am being billed for 3 hours of work - $1200!!!I filed a complaint with attorney who said she would give me a discount of "$250" which is insulting and cheating basically being called "discount"- that discount also never happened. Then UpCounsel took my complaint and marked it as "resolved" within 15 min and never communicated with me about a refund/ correction or a single word. Their website does not let you review your attorney's work but they have it setup so that your invoices are quickly and automatically paid. So basically, to take your money and to aid attorneys who want to fleece you, they have the website fully functional but to listen to customer complaints or give actual reviews.. they have no such space on their website or even a no to call. FRAUDSTERS. UpCounsel should be renamed DOWNCOUNSEL. Their counsel will take you DOWN and also your Wallet.Shame on you guys overall. Unhinged, Unprofessional and Shady. STAY AWAY