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          Upline Moving has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforUpline Moving

            Moving Companies
            BBB accredited business

            At-a-glance

            Customer Reviews

            4.69/5stars

            Average of 13 Customer Reviews

            Customer Complaints

            4 complaints closed in last 3 years

            2 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 2/26/2024

            Years in Business: 15

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            Upline Moving offers local and long distance moving.

            Business Details

            BBB File Opened:
            7/12/2012
            Years in Business:
            15
            Business Started:
            4/24/2008
            Business Incorporated:
            4/24/2008
            Accredited Since:
            2/26/2024
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            BBB records show a license number of 1881933 for this business, issued by Federal Motor Carrier Safety Administration. The expiration date of this license is 1/31/2025.

            These agencies may include:

            Federal Motor Carrier Safety Administration

            1325 J St Ste 1540

            Sacramento CA 95814

            (800) 832-5660

            http://safer.fmcsa.dot.gov/CompanySnapshot.aspx

            BBB records show a license number of 191033 for this business, issued by Bureau of Electronic and Appliance Repair. The expiration date of this license is 2/28/2025.

            These agencies may include:

            Bureau of Electronic and Appliance Repair

            4244 South Market Court, Suite D

            Sacramento CA 95834-1243

            (916) 999-2041

            http://www.bearhfti.ca.gov/

            Type of Entity:
            Corporation
            Number of Employees:
            20
            Alternate Business Name
            • JM Moving Systems, Inc.
            Hours of Operation

            Primary

            M:
            8:00 AM - 6:00 PM
            T:
            8:00 AM - 6:00 PM
            W:
            8:00 AM - 6:00 PM
            Th:
            8:00 AM - 6:00 PM
            F:
            8:00 AM - 6:00 PM
            Sa:
            8:00 AM - 6:00 PM
            Su:
            Closed
            Business Management
            • Mr. John Estrada, General Manager
            Contact Information

            Principal

            • Mr. John Estrada, General Manager

            Customer Contact

            • Mr. John Estrada, General Manager
            Additional Contact Information

            Fax Numbers

            • (510) 217-7022
              Primary Fax

            Email Addresses

            Industry Tip

            BBB Tip: Hiring a mover

            Customer Complaints

            4 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/14/2023

            Complaint Type:
            Advertising/Sales Issues
            Status:
            Resolved
            For my move from *********, ** to ****** ***** and got a quote from *********************** of Upline moving on July 7th 2023 for the move which was scheduled for August 5th 2023. The cost after some changes was set to 8800$ and destination changed to ********** a suburb of ****** , **. The terms indicated there is a moving window of about 15 days which later was pushed to 17 days . I was assured by **** that the window is just a placeholder and my stuff when picked up on Aug 5th will be made available on week of Aug 14th. This never happened. I called every other day and they kept telling me it will happen the next week. Eventually the items was delivered outside of their window of delivery.When they picked up my items i had requested for them to pack the heavy items, furniture and we had packed non breakable items like clothes. I had specifically requested for a standing box for the tempurpedic bed which they didnt get and they tried to fold it. I stopped the movers from doing this and had then load it on the truck standing. They dismantled other beds and furniture items quickly . Now when they delivered the items we see quite a numbers of moving boxes were crushed, the Tempurpedic mattress was folded and badly damaged, a standing desk for work was damaged, a 4 drawer dresser was damaged badly, a floor lamp base was completely shattered.The movers had lost the screw/bolts for one of the bed ,so it couldnt be assembled. A tv stand was missing screws and bolts.I personally went down to ********** and got the missing items so that we could have a functioning bed and TV stand. After i complained to ***************** they told me the basic insurance covered about 60c per pound of damaged equipment and they will need 60 days to evaluate and provide the money for the same. Its been 60 days and they havent responded to my emails. I need the compensation for the damage and inconvenience they caused me and my family for the move.
            Read More

            Customer Reviews

            13 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jenni S

            5 stars

            10/06/2023

            I recently took a small move from ************ to ******, **********. This is my first time doing a cross country move and I was scared. You hear a bunch of horror stories of price doubling before delivery and/or the movers never show up. That wasnt the case with Upline Moving. They were great, they calmed my nerves and were super helpful. The pricing was reasonable, they werent the highest or the cheapest mover. But they were very detailed and answered all my question and I liked that they were straightforward. With ** they did inform me that a shuttle is very likely to happen. So I could keep that cost in mind. I will be recommending this mover in the future.

            Local BBB

            BBB serving the San Francisco Bay Area and Northern Coastal California

            BBB Reports On

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