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Find a Location

Electronic Arts, Inc. has 12 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Electronic Arts, Inc.

      209 Redwood Shores Pkwy Redwood City, CA 94065-1175

    • Electronic Arts, Inc.

      9001 North I-35 Suite #100 Austin, TX 78753

    • Electronic Arts, Inc.

      5000 Commerce Crossing Dr. Louisville, KY 40229

    • Electronic Arts Inc.

      9001 N I-35 Suite 110 Austin, TX 78753

    • Electronic Arts

      605 Crossroads Parkway Bolingbrook, IL 60440

    Business ProfileforElectronic Arts, Inc.

    Wholesale Video Games
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.03/5stars

    Average of 253 Customer Reviews

    Customer Complaints

    3,478 complaints closed in last 3 years

    2,168 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company provides interactive entertainment software.

    Products & Services

    EA offers a portfolio of critically acclaimed, high-quality brands such as The Sims™, Madden NFL, EA SPORTS™ FIFA, Battlefield™, Need for Speed™, Dragon Age™ and Plants vs. Zombies™.

    Business Details

    This is a multi-location business.

    Find a Location

    Electronic Arts, Inc. has 12 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Electronic Arts, Inc.

        209 Redwood Shores Pkwy Redwood City, CA 94065-1175

      • Electronic Arts, Inc.

        9001 North I-35 Suite #100 Austin, TX 78753

      • Electronic Arts, Inc.

        5000 Commerce Crossing Dr. Louisville, KY 40229

      • Electronic Arts Inc.

        9001 N I-35 Suite 110 Austin, TX 78753

      • Electronic Arts

        605 Crossroads Parkway Bolingbrook, IL 60440

      Headquarters
      209 Redwood Shores Pkwy, Redwood City, CA 94065-1175
      BBB File Opened:
      8/1/1985
      Years in Business:
      42
      Business Started:
      1/1/1982
      Business Started Locally:
      1/1/1982
      Type of Entity:
      Corporation
      Number of Employees:
      9000
      Alternate Business Name
      • EA Sports
      • PopCap
      • E A
      • EA Games
      • Pogo.com
      • Playfish, Inc
      • Club Pogo
      • BioWare
      • Star Wars: The Old Republic
      • Bioware Corp
      • ORIGIN EA
      • Origin
      • EA Sports
      • EA
      Business Management
      • Mr. Kyle Cooper, Manager
      • Ms. Madhvi Singh, Senior Manager
      Contact Information

      Customer Contact

      • Ms. Madhvi Singh, Senior Manager
      Additional Contact Information

      Website Addresses

      Customer Complaints

      3,478 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/22/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Resolved
      My account was banned inexplicably, I thought it was a bug because I didn't find any ban history, and later I raised a question by email, and the reply was that I violated Article 6 of the agreement, but I still haven't found any ban history. Then I started to contact the live customer service, but they told me in a later email that they had taken the right action, and after that I looked up the ban history, but did not explain the reason for the ban. Then I contacted the live chat again, and they promised me to review it, and the result was the same reply, saying that they had taken the right action. But I never understood why there was no ban, and I didn't do anything to break the agreement. If this is the attitude to deal with the problem, and the player is perfunctory because of the game's bugs, then is this game still worth the effort and effort to play it? I hope this will get the attention of the team involved, because there are already a lot of people around me who are in the same situation as me, and they are going through exactly the same situation as me, and I don't know how the team handled it, or if it was a partial generalization, and all the players were perfunctory in the same way, and I'm really, really disappointed with the game Apex right now.Now they can neither provide a reason nor give a solution to my request I hope to be able to solve my problem properly.
      Read More

      Customer Reviews

      253 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Anthony B

      1 star

      06/18/2024

      Useless company, they say they will help and won't assume they did the wrong. They just waste your time.

      Local BBB

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