Business ProfileforHomeowners Association Management, Inc.

Their accounting makes no sense; I pay my dues on time, and it's showing a $524 credit? I have yet to receive any notices about an assessment for the vinyl siding on our buildings. There's rolumors of an assessment, but no actual mailers or emails. I have never met the board of my HOA. Trying to find our who's on the board is like trying to solve an ****** ******** murder mystery. I still haven't received the budget from 2023, or what they're doing with my association dues in 2024. I feel like this company is shady; I'll see random fees for $17 when my dues are $231. Their explanations make no sense, and frankly I think the Attorney General needs to look into how they run the company. I hope they get shut down; in the year they've been in charge of my community, it's been pure h*** I don't like doshonesty, and something isn't right.

I am uncertain as to this owners concern. She has a credit on her account and it shows on her ledger. She continues to make payments, but that is not unusual in our type of business. I am uncertain why she is upset as her accounting is correct and she keeps making payments that we are not asking for. We began managing this community in January 2024 so I cannot comment about the past as we were not involved. The budget for 2024 and the Board members are on the portal that she uses to make her payments on. There are also monthly financials posted on the portal so she can see the finances of her association. As far as rumor of a special assessment, the Board is looking for ways to provide additional financing for the community. Once a decision is made by the ***, it will be presented to the community for approval. I am happy to speak with her directly and assist her. I can submit her account statement to ******************** for their review as well. HOAM does not determine what her dues are or a special assessment; however, we work with their BOD as well as the owners. They are a small association with a swimming pool and elevators in the buildings, which does take a lot of their finances to address those two items. Also, delayed maintenance is an issue and that's the reason for the possible assessment. If she wants a refund for overpayments, she simply needs to send an email and ask for that to be done. We are happy to assist if she needs further assistance.