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Find a Location

Cachet CBD Oils has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Cachet CBD Oils

      13266 Byrd Dr STE 262 Odessa, FL 33556-5319

    • Cachet CBD Oils

      222 Lakes Drive, #5219 Schenectady, NY 12345

    Business ProfileforCachet CBD Oils

    Health Products
    Multi Location Business

    Current Alerts For This Business

    Advertising Review:
    In April 2019, BBB contacted the business regarding its advertising of free trial periods of its products. Consumers that sign up for the free trial period are enrolled in a monthly subscription for additional products. BBB requested the business substantiate that the claims meet the standards outlined in BBB's Code of Advertising (Section 18, Negative Option Plans, Continuity Plans and Automatic Shipments). The Code maintains that "Any advertisement for a product or service that includes an offer to sell or provide consumers with additional goods or services under a negative option feature must include a clear and conspicuous disclosure of all material terms of the negative option feature." Material terms that should be clear and conspicuous include the existence of the negative option feature, the cost of the additional goods or services, how consumers can cancel and avoid future shipments and charges, and how consumers can return items that they do not want. The Code continues that "advertisers must avoid making disclosures that are vague, unnecessarily long or which contain contradictory language."

    Additionally, BBB asked the company to substantiate claims made on its website about the efficacy or results of using the company's products. BBB requested the business substantiate the claims per standards outlined in BBB's Code of Advertising (Section 34, Claimed Results). Claims as to efficacy or results which will be obtained by or realized from a particular product should be based on recent and competent scientific or other objective data. Advertisers should be prepared to substantiate such claims.

    In April 2019 the Business responded and stated:

    We do not offer free trials of any kind.

    Additional business information

    Additional Info:
    BBB files indicate that the products listed in this BBB Business Profile have a pattern of complaints concerning unauthorized and/or unexpected charges and unresolved refund disputes. Complaints filed by consumers state that they signed up for what they thought was a free trial and later discovered additional unauthorized and/or unexpected charges to their credit cards for additional amounts. BBB contacted the business in April 2019 about the pattern of complaints, but have not received a response at this time. In This BBB Business Profile provides information about the product name(s) listed in this profile. According to information in BBB files, this product has had its Returns shipped to Federal Association of Financial Services Corp., a business that is located in Odessa, FL. BBB files indicate that FAFS performs these shipping services for a large number of products in the skin care and supplement industries.

    BBB has had significant complaint activity involving a large number of products that have their returns shipped to Federal Association of Financial Services Corp. Consistent throughout most of the product lines is a pattern of complaints concerning unauthorized and/or unexpected charges and unresolved refund disputes. Complaints filed by consumers state that they signed up for what they thought was a free trial of a product and later discovered additional unauthorized and/or unexpected charges to their credit cards for additional amounts.

    A BBB Business Profile for FAFS can be viewed at http://bbb.org/h/jz78
    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Cachet CBD Oils has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Cachet CBD Oils

        13266 Byrd Dr STE 262 Odessa, FL 33556-5319

      • Cachet CBD Oils

        222 Lakes Drive, #5219 Schenectady, NY 12345

      Location of This Business
      13266 Byrd Dr STE 262, Odessa, FL 33556-5319
      BBB File Opened:
      4/3/2019
      Alternate Business Name
      • CBD Topical Cream
      • Cachet CBD Oil Tincture
      • Cachet CBD Gummies
      • Cachet CBD Pain Cream
      Contact Information

      Principal

      • Customer Service, Customer Service Representative

      Customer Contact

      • Customer Service, Customer Service Representative
      • Ms. Theresa Sharkey
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      0 Customer Complaints

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      Customer Reviews

      0 Customer Reviews

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      Local BBB

      BBB of West Florida

      BBB Reports On

      BBB reports on known marketplace practices.

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