At-a-glance
Related Categories
Overview
Top Tax Defenders is a tax resolution company with over 27 years of experience working with the IRS to aggressively help clients save thousands of dollars in tax debt, solve tax problems and regain peace of mind.
Obediah Mash - Sales Director/Owner
Business Details
- Location of This Business
- 11222 Richmond Ave Ste 235, Houston, TX 77082-2711
- BBB File Opened:
- 2/24/2009
- Years in Business:
- 13
- Business Started:
- 12/3/2010
- Accredited Since:
- 3/27/2014
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Limited Liability Company (LLC)
- Hours of Operation
Primary
- M:
- 9:00 AM - 5:00 PM
- T:
- 9:00 AM - 5:00 PM
- W:
- 9:00 AM - 5:00 PM
- Th:
- 9:00 AM - 5:00 PM
- F:
- 9:00 AM - 5:00 PM
- Sa:
- Closed
- Su:
- Closed
- Business Management
- Mr. Obediah Mash, Owner
- Contact Information
Customer Contact
- Mr. Obediah Mash, Owner
- Additional Contact Information
Phone Numbers
- (713) 570-6111Other Phone
- (866) 866-1555Other Phone
- (713) 570-6111
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
09/06/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
David L
06/05/2024
after being diagnosed with aggressive cancer 12/2020,being captivated with frantic concerns with putting things in order for my wife.one thing I was concerned about was reporting a stock distribution to the *** I know now it's not necessary untell you sell the stock.because of a talk show endorsement I called Top TAX Defenders.Alex ********* told me to bring $5,000 and it will be taken care of.I told him that was more than I would owe and I havn't received a letter yet.Alex said not to wait for a letter being over concerned in my situation made an unfair $5,000 insignificant,after bringing the check Regina Nelson called later and said there is nothing to report so,when I went to retrieve it back someone said to Regina from outside the office where I could hear give him 3 tax returns being frozen and feeling obligated for involving them I went along but expressed it wasn't right after bringing my tax info.I again complained and said I should get at least 25% back. a check for$1,250 was given I said I should have asked for more, no response($1,250 per return with 2 being unnecessary) when I went to *** ***** 4/2024 without charging me they said I don't need to file this year,which is the same as the last 2 years I knew this was wrong from the beginning I just didn't know how obviously clear it was when talking to Alex 4/2024 he said we've done a lot for you and you agreed,and Regina said if I had a resolution 3 tax returns and peace of mind I would be happy also last year Rigina said they charge $500 per return this year 2024 she said $750 per return.when I mentioned last year she said it goes up every year.she also never could give me documents for what was done,and said a lawyer may have talked 3 straight hours to the *** because I believe * *** ********* I called 6 tax firms about distributions 4 never called back 1 said what we do is resolve tax disputes 1 called and said if I report this year there is nothing to worry about.I did not reveal desperation
this is a follow up with the review I previously gave about being franticly concerned about putting things in order for my wife after receiving an aggressive cancer diagnosis on 12/2020 I mentioned I gave $5,000 to Top Tax Defenders for an unnecessary tax resolution the reason for this follow up is to say I left out a lot of details in the review because I was not allowed enough word characters ( 2000 max letters and spaces per review ) so when you read the review that matches this follow up realize the lack of concern is at least as mentioned, and there was more I could say about the experience.
Top Tax Defenders, LLC Response
06/17/2024
Customer Response
06/20/2024
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