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Find a Location

Andrew's Roofing Company has 1 locations, listed below.

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    Business ProfileforAndrew's Roofing Company

    Roofing Contractors
    BBB accredited business

    Additional business information

    Additional Info:
    Andrew's Roofing Company is a locally owned and operated company. With 15+ years of experience, Andrew's Roofing Company strives to provide excellent roofing services from start to finish.

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/16/2012

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers exterior repairs, roofing, siding, and solar roof installation services.

    Business Details

    Location of This Business
    1544 2nd Ave, Des Moines, IA 50314-3420
    BBB File Opened:
    4/9/2012
    Years in Business:
    16
    Business Started:
    1/1/2008
    Accredited Since:
    4/16/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Gerard Perez, Owner
    Contact Information

    Principal

    • Gerard Perez, Owner

    Customer Contact

    • Gerard Perez, Owner
    Additional Contact Information

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/01/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On April 28th, 2022 Andrews Roofing worked at replacing my roof due to hail damage. They started early morning and worked until 10:00 PM in the dark. In the process they damaged my soffits and facia on hip sides of front and back dormers. They also removed rodent spikes when I specifically asked them not to, they agreed, but then removed them anyway, then reinstalled them incorrectly, which allowed racoons to come and nest in the soffits! They also rested ladders against the gutters which bent the rain filters, causing them to look damaged and unsightly. As homeowners, we worked at repairing these ourselves. I would also like to mention I picked up one hundred and fifty-five nails left in the grass and driveway, which also caused a flat tire on my own personal vehicle. I have plenty of pictures for proof and have also contacted ************************* (owner), first in May to let him know I was displeased. He said I should go ahead and have the repairs done and he would pay me something. The work was completed, so on December 9th, 2022 I sent ******* the bill along with a letter and plenty of pictures. They have not responded in any fashion, which has been almost eight weeks. I would like to add that they have done work for me in the past, and it was excellent, but over the years as they have gotten busier the quality of workmanship has diminished greatly. I am hoping that they will make restitution for the loss I have incurred. Thank you in advance for your assistance in this matter.
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Troy V

    5 stars

    12/09/2022

    I hired Andrew's to replace my roof after a hail storm and had an excellent experience from start to finish. I enjoyed working with roofing specialist Trevor who did a great job explaining things and answering my questions. They were able to schedule the job much sooner than I anticipated. The crew worked hard and was very courteous and professional. I was kept up-to-date about any issues that came up throughout the day. They finished in one day and did an excellent job cleaning up. They worked with the insurance company so I didn't have to, and the owner of the company called me after sending the final invoice just to walk me through the details. They're all just incredibly nice and professional people. It's clear that their focus is customer satisfaction and quality. I 100% recommend Andrew's to anyone who needs a roof replacement or repair.

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    BBB serving Greater Iowa, Quad Cities, and Siouxland Region

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