Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Olde Town Roofing has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforOlde Town Roofing

    Roofing Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/8/2014

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    4530 River Dr, Moline, IL 61265-1735
    BBB File Opened:
    9/4/2014
    Years in Business:
    19
    Business Started:
    10/12/2004
    Business Incorporated:
    10/26/2012
    Accredited Since:
    9/8/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Vogue Marketing Inc
    Business Management
    • Sean Vogler, Owner
    Contact Information

    Principal

    • Sean Vogler, Owner

    Customer Contact

    • Sean Vogler, Owner
    Additional Contact Information

    Fax Numbers

    • (309) 517-1803
      Primary Fax

    Website Addresses

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/13/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My homes siding and roof sustained damage from a hail storm in 2020. My husband met with ***** a sales person for Olde Town Roofing. On 8/27/2020 a contract in my husbands name only was drawn up for the roofing part of our damages. The contract was for $2063 more than our insurance company felt it would cost to replace our roof. My husband handled this part and I am now just seeing some inconsistencies since handling this myself since my husband passed away in August 2021. I have been speaking with **** from Olde Town for weeks, requesting an Itemized breakdown of how they came up with this higher number. Repeatedly I have been told that they worked off our insurance paperwork. But our insurance paperwork reflects a smaller number. I met with ***** on 3/21/22. He wrote up a contract for siding to finish the work. This was the first time I had ever heard we owed this company any money. I was told I owed around $5,000 . Never once had a bill came stating anything was due. On 4/9/22, I wrote a check for $10,000 for the siding/roofing to be added to the $7500 we paid previously. After our insurance didnt agree to the work for the siding Olde Town contracted to do, the contract was null and voided. I was only given back a refund of $2931.42. I received two invoices . One for the roof at $12505.16 and on one $14,568.58. Our payments were applied to the higher of the two . I was refunded $2931.42 in a check made out to both myself and my late husbands name. The bank wont let me cash a check made out to my husband per their policy. The company refuses to write me a refund check my name only so I can deposit it. After repeated attempts, I have received nothing outlining why I was charged more than the insurance says it should have cost. Additionally my gutters sustained damage but Olde town did not replace them.
    Read More

    Customer Reviews

    14 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Russell D

    5 stars

    07/15/2024

    Great company to work with! Reasonable prices and great service. Crew was on time, worked hard ,and did a great job with cleanup. Totally satisfied and would recommend this company to anyone looking for roof replacement. Thanks **************************** and crew??. ****************

    Local BBB

    BBB serving Greater Iowa, Quad Cities, and Siouxland Region

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.