Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

ExamFX has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • ExamFX

      11161 Overbrook Rd Leawood, KS 66211-2299

    Business ProfileforExamFX

    Continuing Education

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Offer complete and comprehensive training programs for insurance pre-licensing and securities exams.

    Business Details

    Location of This Business
    11161 Overbrook Rd, Leawood, KS 66211-2299
    BBB File Opened:
    1/5/2007
    Years in Business:
    15
    Business Started:
    1/1/2009
    Type of Entity:
    Corporation
    Alternate Business Name
    • A.B.L.E., Inc.
    • ATI Professional
    Business Management
    • Mr. William J. Aliber, CFO
    Contact Information

    Principal

    • Mr. William J. Aliber, CFO

    Customer Complaints

    14 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/12/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I purchased a course to get my license in insurance from Exam FX for $160. They are telling me today that I am not eligible for a refund despite me still being within the time frame to receive a refund. I purchased it February 9th and today is the 12th. Their refund policy is I have to return it within 48 hours or by the close of the next business day which would be today. And I messaged them at 2:35 this morning about a refund but they are telling me I never sent in anything. I have the proof attached below.
    Read More

    Customer Reviews

    6 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Pie Fuerza C

    1 star

    04/22/2024

    Well i am adding to the list I guess? I hope anyone considering purchasing this program to look elsewhere. They have a 1 hour review limit of the product and their VIDEO LECTURE album is embedded 2 min recap videos throughout the program. The chapters are long webpages that cannot be selected or copied. So if you do not know a word, you are unable to copy and search the word for further definition. Also the exam questions are pathetic. The info is helpful and if I spent the time to go through the whole program it might be of value but their explanation of terms are little hover links. It's quite bad.

    ExamFX Response

    04/23/2024

    Joseph purchased an online self paced education course on 4/21/24. ExamFX Refund policy is presented at time of purchase and included in receipt emailed post purchase. ExamFX stands behind our product with a pass Guarantee, something none of our competitors offer. ExamFX Courses do contain Security measures for Intellectual Property Protection that prevent copy and paste of the content. This is not uncommon for online education courses. We offer an appendix, formulas, rules, and Glossary of terms sections within the Chapters to aid users in learning the key items and material. Joseph purchased the course and due to the amount of usage is not eligible for a refund. Joseph was informed of this via email when he requested a refund from our Support Team The refund request for your course has been denied. In order to be eligible for a refund the following conditions apply: • Requests must be submitted within 48 hours of purchase • Customer has spent less than one hour within the course • Customer has not accessed any exams • Customer has not earned a certificate of completion (if applicable to product purchased) Refunds will not be granted for failure to complete study materials or failure to attend lecture(s) when purchased. Access to online study materials will be terminated upon refund approval. Course extensions, digital add-on products and in-course purchases are non-refundable.

    Local BBB

    BBB of Midwest Plains

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.