Business ProfileforPardons Canada

How can I even get all my original documentation back from Pardons Canada that I had sent in along with a refund? * **** ******* ********** ** **** ** *** ******* *** I don't want to wait 2 years for answers from them. Before I hired Pardons Canada, I did all the leg work by going to Saskatchewan and paying the court fees to have my court documents sent to me which I received in a timely manner from them. Then I applied at the courts here in Winnipeg for my court records and so most of the work was done and I did it all on my own, including the criminal record checks. The only reason i hired Pardons Canada was because I did 't have time to complete the final few steps. So I paid them $1200 for what? All they have to do is get my court records from Winnipeg, which are ready because I got a call from them last week. So what is the payment for? I could have just sent in my application myself for $50. In any event, I don't have a contact person, I never get a full explanation and I never can reach anyone for a response on the progress. So I am requesting to have a refund and have all my original documents returned to me that I paid for and did the work to get. Thank you. This service is not as I expected and I keep only getting a standard response that doesn't give any real information.

****, we always respond within 24 hours and we have record that you were emailed back every time you contacted us. Also, we have 35 years of expertise to know how to put the application together for the government to approve it. There was an issue with your court records that did NOT show fine payments so we had to re-order them. Regardless, the winnipeg courts will arrive and we will then submit for final approval. Here are the extensive notes from your file: 4/30/2024 ...Chris = rec’d Client Care email: Good afternoon *****, I am wondering if I can have my original documents returned to me please.  I feel uneasy that I do not have contact with anyone there when I want to know that status of my application. There's no communication on the process or anything nf I would rather just continei the application on my own. I sent in my original court documents and they were received amd signed for at your office on April 25th.  Did not reply as MB spoke today 5/1/2024 …Maia = In office - Found file in pile for crts to be processed. RCMP was also attached to the back of the court docs = great. Processed RCMP & move file ahead for crt dept to review the crts client obtained and made green note to move file to order courts after to get Winnipeg crts. Emailed: Pardons Canada has reviewed your file. We have processed your original RCMP report and have ordered the necessary court records from the Winnipeg court house to determine your eligibility. Once this information has been confirmed, we will be in contact with you. Rest assured that we are making progress with your file and will contact you when any action on your part is required. 5/6/2024 ...Jessica = rec’d crt client sent in --- a letter indicating a ******* with ******** was stayed -- not needed crts from Regina -- original and good; says yes to fines paid but none ordered BUT clerk writes NO FINE AND S/C --- i think this should be okay saskatoon and winnipeg crts still need to be ordered 5/21/2024 ...Lisa = Ordered Saskatoon and Winnipeg crts and emailed heads up. 6/11/2024 ...Lisa = Rec’d a copy of her Regina courts = we already have. Added to non working docs. 7/4/2024 ...Nicole = Rec’d CSC email I am trying to get someone, anyone to reply to me regarding my file please. I have tried using the client center and I'd like it of there was an actual person to speak to. I need to request to have all the original documents I had sent in returned to me. I did all the leg work and paid on my own before I even hired Pardons Canada and yet I'm still waiting?  I'd rather just go back to compelting the process myself. I paid $1200 for what? I got my own crime al record check, paid and applied for my own court records and now I find out the cost is only $50 to apply to the parole board? Why then did I pay you guys $1200?  I am requesting ALL my original documents back that I sent in as well as a refund please ASAP.  My phone number to call me is ************.  >>forward email to CC. 7/4/2024 ...Chris = rec’d Client Care email: ok. Well then please proceed with the application, since it is already all paid for.  Thank you for your responses.  04/17/2023 ... Andrew = 2016, ***********, regina SK, paid fine 1989 to 2006, ***********, Indian head, Saskatoon, Winnipeg Wants P for peace of mind native job - wants for job Never denied entry to the US **quoted $1495 - due to multi fee and SK fee** 4/2/2024 …Aidan = Emailed AP w/ support letter 4/5/2024 …Maddy = rec’d via csc doc’s - Copy of RCMP rpeort, IMM, Chgs form, Auth, Intake, 10 yrs= placed in AP Drawer