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      Country
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          Find a Location

          Flightnetwork has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Flightnetwork

              1401 - 145 King St W Toronto, ON M5H 1J8

            • Flightnetwork

              2850 - 145 King St W Toronto, ON M5H 1J8

            Business ProfileforFlightnetwork

            Travel Agency
            Multi Location Business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 71 Customer Reviews

            Customer Complaints

            588 complaints closed in last 3 years

            99 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            This is a multi-location business.

            Find a Location

            Flightnetwork has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Flightnetwork

                1401 - 145 King St W Toronto, ON M5H 1J8

              • Flightnetwork

                2850 - 145 King St W Toronto, ON M5H 1J8

              BBB File Opened:
              12/6/2006
              Years in Business:
              26
              Business Started:
              1/1/1998
              Business Started Locally:
              1/1/1998
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 50009248 for this business, issued by Travel Industry Council Of Ontario

              These agencies may include:

              Travel Industry Council Of Ontario

              55 Standish Court, Suite 460

              Mississauga ON L5R 4

              888-4518426

              https://www.tico.ca

              Contact Information

              Principal

              • Mr. Naman Budhdeo, CEO

              Customer Contact

              • Mr. Naman Budhdeo, CEO
              • Mr. Kiran Budhdeo, President
              • Ms. Allison Eberle, Vice President of Operations
              Additional Contact Information

              Website Addresses

              Industry Tip

              BBB Tip: Need help planning a trip? How to find a good travel agent

              Customer Complaints

              588 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              23/02/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              I am compelled to submit this formal complaint against FlightNetwork regarding their handling of Order ******, which directly resulted in a significant disruption of planned travel for passenger ***** *************, with the payment made by myself, ****** *********. The total expenditure for this disrupted service amounted to $1,937.36, covering a multi-segment journey from St. Petersburg to Sao Paolo, with a return from Rio to St. Petersburg. Detailed Incident Overview: Automatic Check-In Service Failure: The purchased service included automatic check-in for the flights commencing on February 19th. This promised service was not rendered, necessitating a manual check-in process, which was the initial point of failure. Online Boarding Pass Issue with ***** Airlines: An attempt was made to secure a boarding pass for the Sao Paolo segment through ***** Airlines online, which proved impossible due to the tickets being incorrectly booked by FlightNetwork, As ***** showed that ticket should be requested with ******* airlines. Boarding Pass and Flight Cancellation Ordeal: ******* Airlines could issue boarding passes only up to Barcelona, and did not provide the boarding pass from Barcelona to Sao Paolo. Subsequent attempts to resolve this issue highlighted a lack of responsibility between airlines, attributed to the flawed booking by FlightNetwork. Ultimately, this led to the passenger missing her flight and being stranded due to the premature closure of the check-in counters in Barcelona, followed by the unwarranted cancellation of all remaining flight segments, including the return journey. Resolution Requested: In light of FlightNetwork's failure to adequately book the tickets and manage the ensuing complications, leading to significant inconvenience and financial loss, I request the BBB's intervention to secure a full refund of $1,937.36. This situation not only reflects a breach of trust but also a glaring disregard for customer service and accountability.
              Read More

              Customer Reviews

              71 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Masud M

              1 star

              20/03/2024

              The agents were un professional and miss informed me several times. Finally ended up with changing my initial reservation to a very inconvenient flight and also had to pay extra service fee to thus site!!

              Local BBB

              BBB Serving Central Ontario

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