Business ProfileforSavaria Concord Lifts Inc

I'm having the same problem the installers have to follow the instructions of the Savaria and even with the repair person explains to the Savaria Rep that this repair was done before they are told to do it that's the problem! I'm starting to think that Savaria is refusing to put any extra money or time into their ptoducts. I spent well over $30,000 on this lift and it may work a day or two after the repair! The repairman was told to replace the up contacts after the repair it goes up GREAT now the lift trips out going down! I have an enclosed unit and if the board trips out your trapped! ****** ** ******* ** ******* ** *** *** *** *** ***** ** *** **** ********** ** ****** *** **** ****** I'll give Savaria one more time to fix this lift ****** * ***** * ***** *** ****** This problem started in June of 2023 or a week after it was installed. A reset button needs to be installed into Saveria lifts specually if they are completely enclosed, but I wouldn't want to be sitting in a wheelchair 10 feet in the air when the board trips and no way to get the plateform down with out reseting the unit! ***** ****** * ******** **** ******* *** *****

Hello Mr Durant, We understand your frustration with your lift. We also understand that our local dealer, 101 Mobility Pittsburgh, has been to your site five times, and is headed back out again this week. They report that so far, they have not been able to replicate the issue during their site visits, but have been working with our **** Support team and have identified a potential resolution. If you have any additional questions or concerns, please contact our consumer response team at ###-###-####.