BBB of MichiganBBB Staff Directory

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Lisa Frohnapfel
President & CEO
phone number: (616) 419-3033
Troy Baker
VP of Strategic Partnerships and Market Expansion
phone number: (616) 234-0563
Sara Carrier
VP of Business Operations
phone number: (248) 799-0306
Terry Chrisman
VP of Consumer Operations
phone number: (616) 234-0565
Jack Daley
VP of Strategic Growth and Revenue
phone number: (616) 419-3029
Sandra Kudwa
VP of Accounting
phone number: (248) 799 0315
Nakia Mills
VP of Digital Marketing and Brand Strategy
phone number: (248) 799-0354
Wendell Gafford
Director of Business Relations
phone number: 616-419-3026
Marshall Lohr
Director of IT
phone number: (517) 837-2162, ext. 102
Randy Travis
Director of Account Management
phone number: (231) 866-2456
Cory East
Regional Account Manager
phone number: (269) 533-9129
Monica Kimball
Regional Account Manager
phone number: (616) 419-3235
Kathy Weidmann
Regional Account Manager
phone number: (616) 419-3221
Robert Flury
Business Relations Team Leader
phone number: 616-234-0566
Cindi Knight
Senior Business Relations Representative
phone number: 616-419-3237
Janine Lewis-Donovan
Senior Business Relations Representative
phone number: 616-419-3022
Jeff Akins
Business Relations Representative
phone number: 248-799-0333
Lorenzo Bennett
Business Relations Representative
phone number: 248-799-0320
Elissa Biehl
Business Relations Representative
phone number: 248-799-0341
Lisa Bradley
Business Relations Representative
phone number: 616-888-7019
Erika Cadd
Business Relations Representative
phone number: 616-888-7031
Chris Clark
Business Relations Representative
phone number: 248-799-0321
Elizabeth Espinosa
Business Relations Representative
phone number: 616-419-3021
Mitch Liske
Business Relations Representative
phone number: 616-419-3031
Rhonda Miller
Business Relations Representative
phone number: 248-799-0349
Bryan Rettelle
Business Relations Representative
phone number: 248-799-0332
Gonzo Stennis
Business Relations Representative
phone number: 248-799-0343
Preston Wheeler
Business Relations Representative
phone number: 248-799-0338
Jonathan Casteel
Manager of Data Analytics and Compliance
phone number: (616) 234-0568
Barbara Krzemien
Strategic Growth and Revenue Manager
phone number: (616) 234-0570
Dominic Mac
Accounts Receivable Manager
phone number: (517) 837-2162, ext. 344
Monica Beach
Educational Foundation Manager
phone number: (248) 799-0311
Juan Arrington
Digital Media Coordinator
phone number: (248) 799-0300
Andrew Haines
Presentation and Event Specialist
phone number: (616) 419-3038
Linda Fry
Executive Support Leader
phone number: (517) 837-2162, ext. 355
Jeannie Gregory
Executive/HR Assistant
phone number: (616) 419-3020
Candice Rugenstein
Business Operations Manager
phone number: (248) 799-0339
Cathy Devlin
Accreditation Specialist
phone number: (517) 837-2162, ext. 319
Sami N
Accreditation Specialist
phone number: (517) 837-2162, ext. 117
Mel H
Advertising Review Specialist
phone number: (616) 419-3031
Patricia Charlier
Investigation Specialist
phone number: (517) 837-2162, ext. 327
Dawn F
Data Quality Specialist
phone number: (517) 837-2162, ext. 301
Kanita Jenkins
Data Quality Specialist
phone number: (517) 837-2162, ext. 318
Kristen N
Data Quality Specialist
phone number: (616) 419-3025
Michelle B
Consumer Engagement Team Lead
phone number: (248) 799-0322
Aireyana Jones
Customer Engagement Specialist
phone number: (248) 799-0357
Nancy L
Customer Engagement Specialist
phone number: (616) 234-0566
Tammy S
Customer Engagement Specialist
phone number: (616) 419-3028
Jaylia Taylor
Customer Engagement Specialist
phone number: (248) 799-0309
Linda A
Operations Support Specialist
phone number: (616) 419-3028
Sheree Barker
Operations Support Specialist
phone number: (517) 837-2162, ext. 132
Michelle J
Operations Support Specialist
phone number: (248) 799-0340
Andrew M
Operations Support Specialist
Bobby Murray
Operations Support Specialist
phone number: (517) 837-2162, ext. 351
Arnita T
Operations Support Specialist
phone number: (248) 799-0324

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BBB of MichiganBBB Staff Directory