At-a-glance
Related Categories
Business Details
- Location of This Business
- 556 S Fair Oaks Ave #101-179, Pasadena, CA 91105-2656
- Years in Business:
- 18
- Business Started:
- 4/7/2006
- Business Incorporated:
- 4/11/2006
- Accredited Since:
- 2/1/2009
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Alternate Business Name
- spokeo.com
- Hours of Operation
Primary
- M:
- 5:00 AM - 8:00 PM
- T:
- 5:00 AM - 8:00 PM
- W:
- 5:00 AM - 8:00 PM
- Th:
- 5:00 AM - 8:00 PM
- F:
- 5:00 AM - 8:00 PM
- Sa:
- 5:00 AM - 8:00 PM
- Su:
- 5:00 AM - 8:00 PM
- Business Management
- Mr. Harrison Tang, CEO
- Ms. Sienna Perez, Director of Customer Care
- Contact Information
Principal
- Mr. Harrison Tang, CEO
Customer Contact
- Mr. Harrison Tang, CEO
- Ms. Sienna Perez, Director of Customer Care
- Additional Contact Information
Phone Numbers
- (888) 271-4559Other Phone
- (888) 271-4559
Customer Complaints
558 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
07/16/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
168 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Carol C
07/15/2024
Spokeo, Inc. Response
07/17/2024
I am deeply sorry to hear this. I received your customer review to the ********************** page for Spokeo, on July 15, 2024 regarding our service and charges made to your account, and I am happy to assist in resolving this matter.
Please allow me to explain the charges associated with services selected to your account. Since all ********************** subscriptions automatically renew to prevent service interruption, trials that were left unchanged, were charged on the service's renewal date. I apologize if this was unclear.
When making a purchase, we do our best to let you know about the kind of information we may have available. In addition, we gather our data from 12 billion public records, ranging from census data to public social media profiles. New information is added to our system every day. Spokeo does not originate or create data, so our data reflects that of the original sources. Spokeo does not guarantee data accuracy, and the data should only be used as a reference. We are, however, constantly working to expand and improve the data available on our site. New information is added to our system every day and I suggest you check back for new updates.
If you have any further information you would like Spokeo ************* to look into, we would be happy to provide you with any located results. We can research a name, phone number, email or mailing address. If you'd like to accept this offer, please contact us within 5 business days and include the information you would like Spokeo ************* to search.
I apologize for any inconvenience, or hardship this matter may have caused. You are more than welcome to contact our ************* team through our contact page, ************************************* where we are available by phone, email, and chat 7 days a week from 5AM to 8PM PST. Please feel free to contact us directly should you have any future questions or concerns regarding this matter.
Thanks
-Spokeo *************
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