Business ProfileforRL Plumbing

The owner of RL Plumbing, ****** ********, was the person we seek to be a potential plumber contractor for our new business venture. He advised us on the type of water heater need to be purchase for the business. He insisted us on purchasing the water heater in advance because he said it would take at least 5-7 weeks for the item to arrive. He said he need a check from us to place the order for the water heater in the amount of $7058.40. Never did he mention once that he’s using his business’s name to order the item and we’re placing the order through his business, RL Plumbing, and never once did he mention that the item was final sale, no return policy. Days passed, per negotiating contract pricing we did not agree to have ****** as our plumbing contractor; therefore, we told him that we’re no longer need the water heater he ordered. He refused to give us the money back stating that the order was already placed, then later told us that it would be a 15% restocking fees if we want to return the item in which we agreed. He still refused to return the money and stated that the items have already shipped out. We demanded the receipt for the item to deal with the manufacturing company ourselves. ****** refused to provide the original receipt only to give us a receipt from RL Plumbing that he created himself stating that the item is final sale. A receipt he created himself so hastily that he was unable to provide a correct address to his own business. Red flag. We’ve tried many times to keep the dispute professionally without involving litigation but he’s forced us to accept an item that we’re no longer want to accept. An item that costs $7058.40. We believe he’s conning us. We refused the shipment and he still insisted that he’ll ship the item through front door or back door, he doesn’t care. It’s a business that’s not yet to be open. Who’s going to accept his shipment? And what kind professional that would act in this kind of manner. We demand a full refund.