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Find a Location

Taylor Homes has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Taylor Homes

      6100 Hitt Lane Louisville, KY 40241

      BBB Accredited Business
    • Taylor Homes

      137 E Main St Georgetown, KY 40324-1786

      BBB Accredited Business
    • Taylor Homes

      Lexington, KY 40511

      BBB Accredited Business
    • Taylor Homes Cincinnati

      4570 E Tech Dr Cincinnati, OH 45245

      BBB Accredited Business
    • Taylor Homes

      3750 Cold Springs Road Indianapolis, IN 46222

      BBB Accredited Business

    Business ProfileforTaylor Homes

    Home Builders
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.65/5stars

    Average of 19 Customer Reviews

    Customer Complaints

    14 complaints closed in last 3 years

    10 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/25/2005

    Years in Business: 66

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Taylor Homes builds Brick Homes Custom Built on Customers Property. Services include, but are not limited to: New Home Construction, assisting with finding a suitable building site & financing, design, budgeting, remodeling, room additions, sell of an existing home, etc.

    Products & Services

    New Homes Construction, NEW Energy Smart Homes, New Home Builders, New Home Floorplans, interior & exterior finishing options

    Business Details

    This is a multi-location business.

    Find a Location

    Taylor Homes has 7 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Taylor Homes

        6100 Hitt Lane Louisville, KY 40241

        BBB Accredited Business
      • Taylor Homes

        137 E Main St Georgetown, KY 40324-1786

        BBB Accredited Business
      • Taylor Homes

        Lexington, KY 40511

        BBB Accredited Business
      • Taylor Homes Cincinnati

        4570 E Tech Dr Cincinnati, OH 45245

        BBB Accredited Business
      • Taylor Homes

        3750 Cold Springs Road Indianapolis, IN 46222

        BBB Accredited Business
      Location of This Business
      6100 Hitt Lane, Louisville, KY 40241
      BBB File Opened:
      3/24/1988
      Years in Business:
      66
      Business Started:
      1/1/1958
      Business Started Locally:
      1/1/1958
      Business Incorporated:
      1/1/1993
      Accredited Since:
      8/25/2005
      Licensing Information:
      • Appropriately licensed, bonded and insured to build in a Six-State area: KY, OH, IN, MO, IL, & TN.
      Type of Entity:
      Corporation
      Number of Employees:
      25
      Business Management
      • Mr. Chris Taylor, President/CEO
      • Mr. Gary Luttrell, Vice President-Production
      • Ms. Shelley Morris, Vice President Sales
      • Ms. Angela Soloby, Executive Assistant
      Contact Information

      Principal

      • Mr. Chris Taylor, President/CEO

      Customer Contact

      • Mr. Chris Taylor, President/CEO
      Additional Contact Information

      Fax Numbers

      • (502) 582-1829
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Find the right home builder for you

      Customer Complaints

      14 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      09/25/2023

      Complaint Type:
      Delivery Issues
      Status:
      Resolved
      We contracted with Taylor Homes to build for us in 2021. The work done to our home has several issues that have not been fixed. We have been asking for over a year for them to fix the issues and finish our home. We sent them a letter in July of 2023 from our attorney to cure the items needing fixed along with 45 pages of other items that needed to be fixed. Additionally, they ordered the incorrect cabinets for our home and their corporate office refuses to issue funds to fix that mistake or any mistake that they have made. They lie to use to get us to stop complaining and send someone out to “take measurements” and never return to do any work. They have left our home without a front door or garage doors for so long that animals have deficated all over our cabinets, walls and floors. They broke a very expensive window that we paid for out of pocket, told us they ordered it, but never did (we checked with the company). We will not accept that they are busy as a response. We will not except to be patient. We are well beyond a reasonable amount of time required to complete a home. We also will not accept that they “had a meeting” with us, when the meetings they schedule produce zero results. The only acceptable response will be for them to complete our home or give us back all of the money for the work not completed and the work that needs to be fixed to hire some who is actually competent and capable enough to complete the job. They have made no good faith effort to show they are willing to work with their customers to complete the work up to this point.
      Read More

      Customer Reviews

      19 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tara T

      5 stars

      04/12/2024

      As a new Taylor Home homeowner and also an employee, I am thrilled with my beautiful new home that the superintendent, Joel C*** built with amazing attention to detail. My quality, affordable new home has many standard features and also flexible upgrades. I couldn’t be happier with the build time, communication with Joel throughout the process and the final product that will last me a lifetime. Thank you, Taylor Homes!

      Taylor Homes Response

      04/13/2024

      Ms. T*****, Thank you so much for your kind words, we truly appreciate them! We wish you and your girls many years of happiness in your new custom Taylor home! Thanks for the confidence and trust you placed in our Team. Sincerely, the Taylor Team

      Local BBB

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