Business ProfileforGreen Turtle Bay, Inc.

I purchased a 30' yacht from Green Turtle Bay in April of 2021. I leased an annual 40' boat slip from Green Turtle Bay in March of 2022. I am a Captains Club Member with them as well. On the 4th of July, my boat was damaged while in use and began sinking. I was able to get the boat to the crane at Green Turtle Bay to lift it out of the water before it sank all the way. I then informed Green Turtle Bay I would be filing a claim with ***** ****. During this time ** instructed GTB to remove the heads on my engine and other parts. My boat has an electronic hatch that raises up 4 feet to get to both large motors. ** then sent out an engineer to inspect the boat. Green Turtle Bay allowed him access to the boat and even used a jump start pack to open the hatch for him. Unfortunately, after the surveyor left, Green Turtle Bay forgot to close the engine hatch and left it wide open until I found it that way 8 days and three heavy storms later. This allowed rain to destroy my exposed engine parts by causing rust and warping. GTB had their manager, ****** email me a lie saying it somehow was the surveyor's fault. I have that email. That employee was later fired or let go for foul behavior. I then scheduled a meeting with Green Turtle Bays General Manager ****** During the meeting when I asked them about this, he became very defensive and said my motors were ruined any way and tried to get me to agree. ***** then became loud and threating telling me I have 30 days to get my boat out of there. The next part was very odd. When ***** stood up, he began crying a little and ran into his office slamming the door and yelling "Email me your problems". Not quite sure what that meant, but when you see a grown man cry, it probably is his home life or something major going wrong in his life. I have dealt with trauma before and didn't want to make it worse with my boat issue. Sometimes a guy needs a break. However, ***** and Green Turtle Bay are still responsible for damage GTB caused.