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          Progressa has 1 locations, listed below.

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            • Progressa

              2288 1177 West Hastings Vancouver, BC V6E 2K3

              BBB Accredited Business

            Business ProfileProgressa

            Loans
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            2288 1177 West Hastings

            Vancouver, BC V6E 2K3

            Visit Website
            Email this Business
            (855) 723-5626

            Business hours

            8:00 AM - 9:00 PM
            Business Hours
            8:00 AM - 9:00 PM
            8:00 AM - 9:00 PM
            8:00 AM - 9:00 PM
            8:00 AM - 9:00 PM
            8:00 AM - 9:00 PM
            9:00 AM - 1:00 PM
            Closed

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/12/2014

            Years in Business: 10

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Progressa is a 'Direct-Pay' lender focused solely on non-prime and near-prime consumers. 

            Business Details

            Headquarters
            2288 1177 West Hastings, Vancouver, BC V6E 2K3
            Email this Business
            BBB File Opened:
            6/11/2013
            Years in Business:
            10
            Business Started:
            4/7/2013
            Accredited Since:
            4/12/2014
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Sole Proprietorship
            Alternate Business Name
            • Progressa Financial Inc.
            Hours of Operation

            Primary

            M:
            8:00 AM - 9:00 PM
            T:
            8:00 AM - 9:00 PM
            W:
            8:00 AM - 9:00 PM
            Th:
            8:00 AM - 9:00 PM
            F:
            8:00 AM - 9:00 PM
            Sa:
            9:00 AM - 1:00 PM
            Su:
            Closed
            Business Management
            • Nathan Slee, CEO
            • Kiya Hushyar, CFO
            • Jocelyn Hill, Vice President
            Contact Information

            Customer Contact

            • Jocelyn Hill, Vice President
            Additional Contact Information

            Fax Numbers

            • (855) 477-1110
              Primary Fax

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: What to consider when researching personal loans

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            21/11/2023

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            I applied for loan through Spring Financial. Who forwarded me to **** *********. A hard credit check was done. I was declined. Spring Financial then forwarded me to Progressa. I explained to the agent at Progressa I was just declined and I didnt think it was a good idea to do another hard credit check. He told me it would count as multiple shopping on my credit report. I felt pressured by the agent into agreeing to a hard check. And again I was declined. Under the circumstances. The agent should not have did a hard credit check, or even an application. I would like to have the hard credit check removed. I really hope someone from Progressa is aware of the nightmare I went through all starting with Spring Financial.
            Read More
            Read 2 More Complaints

            Customer Reviews

            4 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Margot S

            08/08/2022

            They are horrible, I requested them to hold a payment as the funds would not be available and they said they couldn't do that and I gave them enough time to hold the payment and they still proceeded to try and take the money out

            Progressa Response

            09/11/2022

            Dear ******, Thank you for taking the time to share such an informative review regarding your billing concerns. Unfortunately, due to the timing of your request we were unable to accommodate a rescheduling of your payment due to the banking process and we apologize for the inconvenience this caused you. We are however delighted that you were able to submit the required documentation to our insurance partner and take advantage of the valuable coverage offered in the optional Loan Protection Plan to resolve your outstanding concerns. While Progressa strives to ensure we provide our clients with excellent support as they process a 3rd party insurance claim, it is evident that in your case we did not meet the mark. Again, we wish to thank you for bringing this to our attention and for giving us the opportunity to work with you to see your claim approved. If you have any more questions or concerns about your account with us, please feel free to call or email. Regards Progressa Team
            Read 3 More Customer Reviews

            Local BBB

            BBB serving Mainland British Columbia

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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