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Find a Location

Bekins Moving & Storage (Bekins Canada) Ltd. has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBekins Moving & Storage (Bekins Canada) Ltd.

    Moving and Storage Companies
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/2/1988

    Years in Business: 100

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Bekins has offices and storage facilities throughout BC.  As a member of United Van Lines they can service all your long distance needs across Canada and into the U.S.  

    Products & Services

    Moving, Storage, Packing, Packing Material

    Business Details

    This is a multi-location business.

    Find a Location

    Bekins Moving & Storage (Bekins Canada) Ltd. has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      3770 190 St, Surrey, BC V3Z 3W7
      BBB File Opened:
      1/5/1971
      Years in Business:
      100
      Business Started:
      1/1/1924
      Business Started Locally:
      1/1/1924
      Business Incorporated:
      31/12/1998
      Accredited Since:
      1/2/1988
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 5:00 PM
      Sa:
      By Appt. Only
      Su:
      By Appt. Only
      Business Management
      • Larry Rosenberg, President/Director
      • Ken Liberty, Accounting Manager
      • Scott Moore, General Manager
      • Lorena Foster, Claims Manager
      • Sharon Rosenberg, CFO
      • Braedon Rosenberg, Controller
      • Jimmy Chu, IT Specialist
      Contact Information

      Principal

      • Larry Rosenberg, President/Director

      Customer Contact

      • Scott Moore, General Manager
      • Lorena Foster, Claims Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Hiring a mover

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/11/2023

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      1.In August I contacted Bekins Moving and Storage with respect to a move from ******* to ********. Following a detailed in-house examination by a Bekins representative of the quantity of goods to be moved we entered into a contract based on the estimate provided to us. 2.Following the packing and moving detailed in house estimate we commenced the moving process by pre-positioning four vehicle loads of personnel effects, disposing of two loads with **** *** **** and gifting two table sets. We then packed our personnel clothing and effects leaving the kitchen and the breakables to the professional movers. 3.Despite our efforts the final bill was 25% higher than the estimate. 4.We can accept that an estimate is subject to change by a small margin however having the estimate differ from the final billing by a full 25 % is either incompetence on the part of the person providing the estimate or a Bekin accepted business practice. Low estimates then inordinate billing once the contract is agreed to 5.My attempts to contact Bekins went unanswered
      Read More

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      susan l

      1 star

      01/12/2023

      It is very unprofessional and disrespectful of Bekins to provide customers' confidential contact information to their contractors. The contractor contacted me to discuss a payment dispute between Bekins and themselves. I was shocked when the contractor emailed me and then called me. I did not hire the contractor, I hired Bekins. Whatever payment agreement that the contractor has with Bekins has nothing to do with the customer. It is outrageous that ********************** would counsel the contractor to call the customer to resolve the dispute. One of the many reasons why I would never recommend or ever use Bekins again. This not the way to conduct business in a legitimate manner. Warning to all, do not hire Bekins for your moving needs.

      Bekins Moving & Storage (Bekins Canada) Ltd. Response

      06/12/2023

      This client contracted Bekins for a local move. The estimate provided was concise and clear that actual time involved would determine actual charges. On the day of the move, the client was made aware of the additional time required and agreed to continue. Further, the client then re-engaged Bekins to perform additional work (not originally quoted) the following day. When it came time to settle the bill, the client avoided our calls and ultimately ended up paying the estimate only. Numerous attempts to resolve this matter were tried. Our contractor had the copy of the Bill of Lading for work related purposes and as he was privy to the client agreeing to pay the additional charges on move date (as well as the additional work performed the next day) he attempted to assist in resolving the situation. Bekins expects to be paid for services rendered as per the terms and conditions on the estimate and Bill of Lading.

      Local BBB

      BBB serving Mainland British Columbia

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