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Find a Location

Great Canadian Van Lines Ltd. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforGreat Canadian Van Lines Ltd.

    Moving Companies
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    4.73/5stars

    Average of 86 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/9/1998

    Years in Business: 34

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Long distance moving across Canada, United States and Overseas. Specialize in Canada with bi weekly departures. 

    Business Details

    Headquarters
    208 17828 65A Ave, Surrey, BC V3S 1Z3
    BBB File Opened:
    19/5/1994
    Years in Business:
    34
    Business Started:
    30/4/1990
    Business Started Locally:
    30/4/1990
    Business Incorporated:
    31/5/1991
    Accredited Since:
    2/9/1998
    Hours of Operation

    Primary

    M:
    7:00 AM - 5:00 PM
    T:
    7:00 AM - 5:00 PM
    W:
    7:00 AM - 5:00 PM
    Th:
    7:00 AM - 5:00 PM
    F:
    7:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mark Valliant, President/Director
    Contact Information

    Principal

    • Mark Valliant, President/Director

    Customer Contact

    • Mark Valliant, President/Director
    Additional Contact Information

    Fax Numbers

    • (604) 540-6640
      Primary Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Hiring a mover

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    19/07/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    Based on higher reviews, affiliation with the *** and above average price (based on 7 quotes) GVCL seemed like a good choice. On loading day (May 31st) the paperwork I signed stated that the delivery window was June 5-13th which was great since we would arrive in ******** on the 5th and it would give us plenty of time to get settled in ahead of a new job starting. The set up was that the driver would call you 24 hours ahead of delivery. After not hearing from them on the 5th we decided to arrive in ******** on June 6th with a car full of necessities to get us through for the next week. After not hearing anything by the 12th, which meant the delivery would not arrive on the 13th I emailed to follow up. Our delivery window on the online portal had changed and now stated that the 27th was the end of the window, which was a full 2 weeks later than our original date and meant living without our belongings for a total of 27, rather than 13 days. The customer service person I connected with n
    Read More

    Customer Reviews

    86 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Barbara H

    5 stars

    08/04/2024

    Glad I chose Great Canadian Van Lines Ltd. to move me from Victoria, BC to Barrie, Ontario. Staff very friendly and helpful. Ron and his crew were the best. They took great care in protecting my items. They made amazing time across Canada and delivered all my items as promised, actually sooner than I expected. Just be aware that you will probably have to pay for a shuttle if moving from or into a townhouse or apartment. Their Vans are 76 feet long and cannot get into most areas. Would highly recommend this. company.

    Great Canadian Van Lines Ltd. Response

    09/04/2024

    Thank you ******* we will share your feedback with Ron and Sara.

    Local BBB

    BBB serving Mainland British Columbia

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