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Find a Location

The Juice Plus+ Company has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Juice Plus+ Company

      140 Crescent Dr Collierville, TN 38017-3374

      BBB Accredited Business
    • The Juice Plus+ Company

      5585 East Shelby Drive Memphis, TN 38141

      BBB Accredited Business

    Business ProfileforThe Juice Plus+ Company

    Vitamins and Supplements
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.92/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    15 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/1/1971

    Years in Business: 54

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    The company offers whole food based nutritional products.

    Business Details

    This is a multi-location business.

    Find a Location

    The Juice Plus+ Company has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Juice Plus+ Company

        140 Crescent Dr Collierville, TN 38017-3374

        BBB Accredited Business
      • The Juice Plus+ Company

        5585 East Shelby Drive Memphis, TN 38141

        BBB Accredited Business
      Location of This Business
      140 Crescent Dr, Collierville, TN 38017-3374
      BBB File Opened:
      4/1/1971
      Years in Business:
      54
      Business Started:
      1/2/1970
      Accredited Since:
      6/1/1971
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Alternate Business Name
      • The Juice Plus+ Company, LLC
      • Juice Plus
      Business Management
      • Jay Thompson, CFO
      Contact Information

      Customer Contact

      • Chuck Pickel, Customer Service
      • Jay Thompson, CFO
      • Shawn Eubanks, Vice President of Manufacturing
      Additional Contact Information

      Fax Numbers

      • (901) 541-1298
        Primary Fax

      Phone Numbers

      Customer Complaints

      15 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/14/2024

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      I've been trying to make a payment on their system, but the system doesn't allow me to change my card. Tried multiple times to contact customer service and they're not helpful. After many attempts and emails to prove this, I've wasted too much time on this issue. Need to have the ability to change payment method online. Company can contact me via email regarding the issue. Canceled our subscription since the company has been incompetent and there are many other options that are better on the market.
      Read More

      Customer Reviews

      12 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Thomas K

      1 star

      03/12/2024

      this is a legal scam; been billing me for months, and not even delivering anything after the first one when I bought from a 'friend' who was selling it, had no idea they were signing me up for a subscription that would take money from my account every month for nothing in return.

      The Juice Plus+ Company Response

      04/01/2024

      The Juice Plus+ Company received a new order on 10/11/23 for Juice Plus+ ***** Blend Capsules for customer **************** The next day 10/12/************************* was contacted by email from **************** asking us to give credit for the order to his correct JP+ representative(seller) **************** and we responded back to **************** that we honored his request and moved his order to the proper person. This order was a recurring order that would ship every four months. On 2/11/24 The Juice Plus+ Company shipped the second order and shipment tracking confirmed delivery to **************** After submitting his review to the BBB, we were notified of the situation. Immediately we exchanged emails with **************** on the details of the order confusion. We followed up with a phone call to remedy the situation to the customers' satisfaction (with order cancellation and a credit issued).

      Local BBB

      BBB of the Mid-South

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