BBB of Minnesota and North Dakota
The leader in advancing marketplace trust
Contact Us
Burnsville, MN 55337
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9 a.m. - 4 p.m.
Monday - Friday
9 a.m. - 4 p.m.
Monday - Friday
About Us
Better Business Bureau serving Minnesota and North Dakota is a non-profit organization in which our community turns to find trusted information. We believe a healthy marketplace thrives with informed consumers and ethical business leaders. For more than a century, BBB has continued to empower consumers to make smart and safe buying decisions – by setting standards for marketplace trust, encouraging and supporting best practices through education, celebrating Accredited Businesses, and calling out substandard behavior. To learn more, visit BBB.org/local/0704/about-us

Upcoming Events
AI Leadership Learning: From Hidden to Highlighted: Winning in GenAI Search - AB Exclusive Webinar
Join BBB and BrandRank.AI for a webinar on boosting your business’s visibility in AI search tools like ChatGPT and Google Gemini. Learn practical strategies to make your content AI-ready and stay competitive in a rapidly changing digital world.
Marketing in a Digital World
Learn how to grow your online presence by understanding your unique business, finding your customers, maximizing digital spaces, analyzing performance, and taking ownership of your online strategy—all to build a strong, engaged community.
Leads 2 Sales: Go Beyond the Know-Like-Trust to Attract & Convert Clients Online
Join Dianne Shelton of Passion Breakthrough to learn how to attract your ideal clients, boost lead generation, and convert more sales using simplified strategies, lead personas, and actionable tools designed for sustainable business growth.
Programs and Services
About BBB
Get to know us! Learn about BBB’s essential consumer and business services, programs, events, and more.
BBB & Elevate Hennepin Partnership
Access 25 Hours of Services from BBB of MN & ND at no cost!
NEW - BBB Studio Services
Boost your brand by accessing BBB's new, state-of-the-art broadcast and production facility.
InsurChoice Discount Program
The BBB is excited to offer a new benefit for Accredited Businesses through a partnership with InsurChoice, powered by NFP. This allows customers to shop competitive rates from top national carriers and enjoy special everyday pricing.
Get Accredited
BBB Accreditation signifies trust, integrity, and an unwavering commitment to consumers. Join our community of trusted businesses today.
Submit a Customer Review
Write a review of a business and share your experience with others.
Events
Stay in the know on all of BBB's latest events! Learn more and register for our virtual and in-person networking, scam awareness, and business events.
Have a Complaint?
BBB is here to help! We'll guide you through our process.
Torch Awards for Ethics
Click here to learn about the 2024 Torch Awards for Ethics and read about last year's winners.
Get a Quote
Our go-to source to obtain estimates, information or proposals from multiple BBB Accredited Businesses – in one simple step!
BBB Mediation Center
The Better Business Bureau’s Community Mediation Center has been helps business owners and consumers maintain working relationships by providing Alternative Dispute Resolution services (ADR).
Student Scholarship
Every year, BBB awards scholarships to graduating high school seniors who demonstrate high character, leadership, and ethical values in their personal choices and actions.