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      Country
          Country

          Find a Location

          Castle Building & Remodeling Inc has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Castle Building & Remodeling Inc

              2710 E 33rd St Minneapolis, MN 55406-2424

            • Castle Building & Remodeling Inc

              2600 Johnson St NE Minneapolis, MN 55418-3040

            • Castle Building & Remodeling Inc

              362 Snelling Ave S Saint Paul, MN 55105-2142

            • Castle Building & Remodeling Inc

              5 W Diamond Lake Rd Minneapolis, MN 55419-1926

            Business ProfileforCastle Building & Remodeling Inc

            General Contractor
            Multi Location Business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            According to the information provided by Castle Building & Remodeling, Inc., this company specializes in remodeling older urban homes. Their speciality is planning, designing, estimating and completing remodeling projects while providing professional service.

            Business Details

            This is a multi-location business.

            Find a Location

            Castle Building & Remodeling Inc has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Castle Building & Remodeling Inc

                2710 E 33rd St Minneapolis, MN 55406-2424

              • Castle Building & Remodeling Inc

                2600 Johnson St NE Minneapolis, MN 55418-3040

              • Castle Building & Remodeling Inc

                362 Snelling Ave S Saint Paul, MN 55105-2142

              • Castle Building & Remodeling Inc

                5 W Diamond Lake Rd Minneapolis, MN 55419-1926

              BBB File Opened:
              5/27/1999
              Years in Business:
              47
              Business Started:
              1/1/1977
              Business Started Locally:
              1/1/1977
              Business Incorporated:
              1/1/1977
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Business Management
              • Loren Schirber, Owner
              • Lisa Treviranus, Office Manager
              • Liz Anderson, Store Manager
              • Miriam Rothman, Office Manager
              Contact Information

              Principal

              • Loren Schirber, Owner
              • Liz Anderson, Store Manager

              Customer Contact

              • Loren Schirber, Owner
              Additional Contact Information

              Email Addresses

              Industry Tip

              BBB Tip: Hire a reliable and trustworthy contractor

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/20/2022

              Complaint Type:
              Advertising/Sales Issues
              Status:
              Resolved
              On 7/19, I purchased a Harvia sauna heater from Castle Building. I found the item for sale through an online posting and then communicated with a Castle employee to arrange pick up at their offices and negotiate price. I paid $900 for a new in box, never used Harvia *** 60W Xenio Digital Wall Control Sauna as identified in the posting and also in the email communications I had with the employee. However when I opened the box, the wrong unit was inside. They had given me a Harvia *** 60B. When looking online at other retailers, the unit I was given is a much cheaper model (about half the price). The unit I purchased had a retail price of around $1600 vs. the retail price of the unit I was given as around $850. When I contacted Castle to resolve this issue, my contact said the sale was final, regardless of the fact that I had been given the wrong unit and they would not resolve the issue. Castle either switched the units or deceptively marketed the sale. The unit I was given was not the unit I had purchased. I have included a photo of the original posting, manual of the unit I was given, a packing slip I found in the box showing the model name/number, and a email communication with Castle showing they were selling me the unit I purchased with the retail price of $1600.
              Read More

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Karen C.

              1 star

              03/28/2022

              My husband and I had a Nightmare experience with local construction company. One of my complaints included the fact that the ******* who installed our delayed door peed all over the new toilet, in the toilet but all over the seat and floor too! I was so shocked and disgusted I cleaned it up immediately without taking a photo. We hired Castle to add a main floor bathroom and finish our basement bathroom. They went months over estimated calendar, finalized design decisions without input from us, and now they've sent me an email calling me names. I've never given a bad review to any business. I had sent an email to *************************** one of the owners [trying to get clarification, or reassurance that I wanted them to acknowledge my concerns. Never did I bully or raise my voice with them] and his response just hurts. Here is part of his response:"It's clear to me that you just want to fight and be mad and say bad stuff about Castle. In my 20 years and thousands of clients you are the worst client I have ever dealt with. Rudest, least understanding, most entitled, and largest bully. Nearly all of our other clients have been dealing with the same pandemic induced supply chain delays that slow down projects and all projects have issues. Your project might have had a few more, but NONE of my other clients act like you are acting. I dont even hear from them, ever. You are the only who is emailing me with rude accusations and threats repeatedly and complaining about being treated worse than other clients. How would you know? You don't listen when we explain how the contract works and what the definition of substantial completion is yet want to argue about how much you are owed. You act like a princess who deserve to be treated better than everyone else. At Castle we have a no A****** policy. We dont work for a******* You are being an a****** and we will never work for you again. File your negative reviews online and stop sending me emails." Zero stars if option

              Local BBB

              BBB of Minnesota and North Dakota

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