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      Country
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          Find a Location

          HOM Furniture, Inc. has 6 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforHOM Furniture, Inc.

            Furniture Stores
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            Additional Info:
            According to the information obtained from the company's website, this business sells name brand furniture at deep discounts. Seasonal Concepts is a regional BBB member headquartered in Minnesota and has locations in Iowa, North Dakota, South Dakota, and Wisconsin.
            See all additional business information

            At-a-glance

            Customer Reviews

            2/5stars

            Average of 15 Customer Reviews

            Customer Complaints

            34 complaints closed in last 3 years

            8 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 3/15/2011

            Years in Business: 51

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            According to the information provided by Hom Furniture, Inc., this company offers the sale of furniture, carpet, rugs, design services, and household goods.

            Business Details

            This is a multi-location business.

            Find a Location

            HOM Furniture, Inc. has 6 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              4/1/1988
              Years in Business:
              51
              Business Started:
              1/1/1973
              Business Started Locally:
              1/1/1973
              Business Incorporated:
              11/24/1981
              Accredited Since:
              3/15/2011
              Type of Entity:
              Corporation
              Alternate Business Name
              • Total Bedroom
              • Waterbed Room, Inc.
              • Gabberts Furniture & Design Studio
              • Seasonal Concepts
              • World Rugs
              • Sleep Express
              • Dock 86 Inc
              • HOM Floors
              Business Management
              • Wayne Johansen, Chairman
              • Laurie Johnston, Administrator
              • Rod Johansen, President
              • Carl Nyberg, Vice President
              • Jerry Underwood, Marketing Director
              Contact Information

              Principal

              • Wayne Johansen, Chairman
              Additional Contact Information

              Fax Numbers

              • (763) 767-3760
                Primary Fax
              • (763) 780-9602
                Other Fax

              Email Addresses

              Customer Complaints

              34 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/29/2024

              Complaint Type:
              Guarantee/Warranty Issues
              Status:
              Resolved
              Bought a reclining sofa at HOM and the footwell on one side has always been under filled. Rep has come out twice now, the first time to stuff a flimsy piece of foam in the foot well of the side that is so flattened (and has been from day 1); the second time yesterday to take that same piece of flimsy foam and rearrange it (rather than replace it with a better fill). His thought was that it keeps slipping b/c I put my feet up which I thought was the whole reason one buys a sofa with reclining capability. He offered no good solution other than NOT putting my feet up. As a senior I'm used to being unseen/unheard like this but when I paid nearly $1800 for a sofa, I expected all areas to be equally "puffy" with the proper amount of fill. Received a service call from some woman today who stated there was little that could be done to rectify the situation. The tech even noted in his report that the fill was slipping DUE TO MISUSE which is a bold face lie! She suggested ordering another type of padding but made it clear there were no guarantees it would work. This is what HOMs warranty is worth!
              Read More

              Customer Reviews

              15 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Maryjo T

              1 star

              02/26/2024

              Hom furniture wants 170.00 to put 8 legs on couch and chair and deliver it inside of home!!!!!!! This old lady can’t afford 10 min of work at this outrageous price. After spending over 1,000.00 the least they can do is complete the job. This is legal **** and the company should be ashamed!!!

              Local BBB

              BBB of Minnesota and North Dakota

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