Business ProfileforFrost-Arnett Company

Received a call today at work, before 9 AM, Call came in 8:56, picked up and a woman stated she was calling regarding a "matter" and debt, however was entirely unwilling to state WHO was calling or what company or in regard to what. I in turn would not provide any more information, tried to reply back and she very rudely hung up on me. They have called every single day for the last week or 2, I have researched them and come to find they harrass many others across the states, are difficult to deal with, and have a terribel reputation. Another "collector" collecting UNOWED or invalid balances AFTER insurance pay outs for providers or hospitals around the wonderful USA where medical and billing fraud are entirely rampant and American people are suffering. Tale as old as time. I do not have any debt right now that ia valid and owed, have active insurance with my family and children, and will not be able to pay anything should anyone claim otherwise anyway. I request that this company STOP harassing me, they violated the FTC laws by calling me at work, and calling daily as well as failing to comply with indentifying themselves esepcially given the scams and horrible things happening out there today via phone, email and other. And from all my research on them, be careful - do not make arrangements, do not trust, and check your provider and hospital bills VERY closely given new laws for "surprise billing". Check with your insurance because I have witnessed my toddlers be billed for things AFTER insurance paid out that was untrue, not valid, or never even occurred....Doctor office personnel have told me stories of themselves, one woman going in for a surgery for one thing, and being billed for an abortion instead, which was false and never occurred. There is illegal stuff going on in this country STARTING with hospitals, doctors, physicians and their contracted "debt collectors" who have zero empathy, compassion or regard for real people. FAC do not call me again.

******* *******, thank you for contacting Frost-Arnett Company to allow us the opportunity to address your concerns. When we received your correspondence, we immediately began our investigation. All calls at Frost-Arnett Company are recorded. We listened to your call in question and found that our associate was not disrespectful in the call. We have to verify with whom we are speaking as to not divulge any of your personal information to an unauthorized third party. If a consumer refuses to verify their identity, we have no other option than to terminate the call. There is no easy way to do this than to state that in a polite way, which our associate did. We further reviewed our call records and determined that we made a total of four outbound, call attempts. Accounts in our office are for balances after all insurance payments and adjustments. Should you wish to discuss your personal business with us, you may contact us at 855-287-7043 during normal business hours (CST) and an associate will be glad to assist you. Per your request, we have marked your accounts as Do not Contact.