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          Burden Sales Company has 1 locations, listed below.

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            Business ProfileforBurden Sales Company

            Hydraulic Equipment
            BBB accredited business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 1/1/1973

            Years in Business: 94

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Products & Services

            This company provides a retail outlet, mail order catalogue and web site to purchase motors, hydraulic equipment and industrial type equipment.

            Business Details

            BBB File Opened:
            12/13/1977
            Years in Business:
            94
            Business Started:
            1/1/1930
            Business Incorporated:
            1/3/1967
            Accredited Since:
            1/1/1973
            Type of Entity:
            Corporation
            Alternate Business Name
            • Surplus Center
            Business Management
            • Mr. Dave Burden, President
            Contact Information

            Principal

            • Mr. Dave Burden, President

            Customer Contact

            • Mr. Dave Burden, President
            • Mr. Jeff Atkinson, CEO
            Additional Contact Information

            Phone Numbers

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/16/2021

            Complaint Type:
            Advertising/Sales Issues
            Status:
            Resolved
            On 6/15/2021 I went to surplus center website to look for an engine. I found what I needed. The website says show room hours are 8 to 5. So I drove the 60 miles from ******** to ****************. I went to the building on ******** the show room is closed. Sign on the window says curbside pick up only. I went to the website again to place my order seeing it takes one to two hours to have the order brought to the curb. I called staff told me place my order will get it out in 15 to 20 minutes. I saw the rollup door partway open staff pushed items out for other people then slam the door closed. I waited 20 minutes, didn't see my items. I had other things to do in town still expecting their call. Now it's 5 o'clock. Later that evening I received an email from Surplus Center my items are ready to ship. I was there to pick them up, I didn't pay for shipping. I sent a message to customer service asking for refund. Response said refund in two weeks. I need refund now wesite is misleading
            Read More

            Customer Reviews

            0 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB of Midwest Plains

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