Business ProfileforElite Acura

I purchased a 2014 certified Acura MDX from Elite Acura on 11/28/23 and paid cash $12,580.90. With the transaction, it was recommended for me to pay the sales tax and registration fees to the DC DMV due to the turn around time it would take the dealership to complete the title work. So I decided once I receive the title from Elite, I would pay the sales tax and registration fees at my local DMV in DC to obtain my permanent license plates. As of today, 2/20/24 I have not received the title. The salesman has been very nice and I am currently on my 3rd temporary tag that will expire on 2/24/24. The salesman is unable to provide a clear answer as to what the issue is with the title and recommended for me to call him on Thursday 2/22/24 to request another tag if I have not received the title. After purchasing this suv it has been challenging and time consuming dealing with this dealership. The suv was certified by Elite Acura but I had taken it to another Acura dealership in Virginia because of concerns I had with this vehicle. The dealership in Virginia identified it needing front struts, control arms, a gel pack for the wipers and a 4 wheel alignment. It was recommended by the other Acura dealership in Virginia to return to Elite for them to complete work. I enlisted the assistance of Acura ****** Services and Elite asked me to return the suv to them and they will replace the control arms, gel pack for the wipers and a 4 wheel alignment. And they would provide me a tank of gas for my inconvenience since I live 2 hours away- one way. Elite made the repairs and gave me a tank of gas. At this point, I want the title to the vehicle or a full refund.