Business ProfileforNuts.com, Inc.

Absolutely terrible customer service. I am so frustrated and disappointed with this company. There is obviously no going out of your way for the customer any more. They tease with Free Items then when you dont get the item or it wasnt added to your order they respond by, somehow it was your fault and there is nothing they can do. I was supposed to get free cashews after spending $59 with my last order and the cart said the cashews were pending the $59. So I added all the items which added up to well over that amount. When I finished and placed the order, of course the cashews were not on the final order. I tried calling about 10 times and was hung up on every time. I sent an email to customer service and they come back saying I didnt do my order correctly? And if I wanted to add the cashews just let them know and they will cancel my order and I can try again. SO it emailed back within minutes to cancel or add the cashews. THEN they email back and say..OPPS the order has shipped and I am basically out of luck. After back and forth on email, because, remember I cant call, they tell me the cashew promo had expired!!! WHAT??? That seems pretty shady. The products are great but that is not worth the frustration of dealing with getting hung up on every time I have tried to call, and dealing with bait and switch. DO NOT BUY FROM THIS COMPANY.