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          Find a Location

          The Vitamin Shoppe has 466 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • The Vitamin Shoppe

              300 Harmon Meadow Blvd Fl 5 Secaucus, NJ 07094-3642

              BBB Accredited Business

            • The Vitamin Shoppe

              564 US 27/441 Lady Lake, FL 32159

            • The Vitamin Shoppe

              4005 Nicholasville Rd. Lexington, KY 40503

            • The Vitamin Shoppe

              2405 Miamisburg - Centerville Dayton, OH 45459

            • The Vitamin Shoppe

              3052 Excelsior Blvd. Minneapolis, MN 55416

            Business ProfileThe Vitamin Shoppe

            Vitamins and Supplements
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            300 Harmon Meadow Blvd Fl 5

            Secaucus, NJ 07094-3642

            Visit Website
            Email this Business
            (201) 868-5959

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            Customer Reviews

            1.05/5

            Average of 20 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            70 complaints closed in last 3 years

            24 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/1/2012

            Years in Business: 45

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            From the time they opened their first store in 1977, their mission has been to help people achieve their health and wellness goals.

            Their goal is to make a healthy difference in people's lives every day and travel with each customer on their wellness journey. 

            Business Details

            This is a multi-location business.

            Find a Location

            The Vitamin Shoppe has 466 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • The Vitamin Shoppe

                300 Harmon Meadow Blvd Fl 5 Secaucus, NJ 07094-3642

                BBB Accredited Business

              • The Vitamin Shoppe

                564 US 27/441 Lady Lake, FL 32159

              • The Vitamin Shoppe

                4005 Nicholasville Rd. Lexington, KY 40503

              • The Vitamin Shoppe

                2405 Miamisburg - Centerville Dayton, OH 45459

              • The Vitamin Shoppe

                3052 Excelsior Blvd. Minneapolis, MN 55416

              Headquarters
              300 Harmon Meadow Blvd Fl 5, Secaucus, NJ 07094-3642
              Email this Business
              BBB File Opened:
              3/1/2003
              Years in Business:
              45
              Business Started:
              9/13/1978
              Business Incorporated:
              9/13/1978
              Accredited Since:
              10/1/2012
              Type of Entity:
              Corporation
              Alternate Business Name
              • Vitamin Shoppe Industries Inc.
              • Vitaminshoppe.Com
              • Vitamin Shoppe, Inc.
              Business Management
              • Ms. Sabrina Warden, Call Center Manager
              Contact Information

              Principal

              • Ms. Sabrina Warden, Call Center Manager
              Additional Contact Information

              Fax Numbers

              • (201) 624-3865
                Primary Fax
              • (508) 832-7609
                Other Fax

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              70 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/17/2023

              Complaint Type:
              Customer Service Issues
              Status:
              Answered
              I've been a long time customer of the ********, ** location. The new management forced me to no longer be a patron. This location always priced matched and never made my shopping experience complicated. The new manager changed that. In September, I went to make my usual purchase, asked for a price match and the manager did not adhere to the price match policies. She also clamied that shipping charges would apply to my price match purchase. Charging a customer for a service that is not provided is criminal. This is the issue that needs to be addressed. I brought this to the attention of the corporate offices and they failed to follow up with my complaint. I'm filing this claim to the BBB to bring awareness to other consumers about the bad practices this business partakes in.
              Read More
              Read 69 More Complaints

              Customer Reviews

              20 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Scott B

              12/03/2023

              The Vitamin Shoppes online ordering system and the ************* ******* location have a poor inventory system in place. When an item is shown in stock and paid for in full it should be pulled and placed in secure location quickly. When ordered after hours an employee that arrives to open the location should have responsibility to pull orders before doors open to meet the purchase. This location appears to have poor inventory control, and company does not offer any resolve when in error. No option just a cancel and email response. Cold ! Most companies would ship on their dime to client, offer another store locally, or order in the product and offer a delay if client wants item. By failing to respond quickly and fairly the item(s) can be sold out at other locations also. Essentially the client is not valued for their purchase and paying for item in advance.
              Read 19 More Customer Reviews

              Local BBB

              BBB Serving New Jersey

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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