Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Buckskin Towing & Repair, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBuckskin Towing & Repair, LLC

    Auto Repair
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company's business is General Auto Repair Services.

    Business Details

    This is a multi-location business.

    Find a Location

    Buckskin Towing & Repair, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      1435 E Hwy 160, Pagosa Springs, CO 81147
      BBB File Opened:
      4/9/2004
      Years in Business:
      38
      Business Started:
      6/1/1986
      Business Incorporated:
      12/2/1996
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 8862 for this business, issued by Colorado Department of Revenue Auto Industry Division. The expiration date of this license is 6/30/2024.

      These agencies may include:

      Colorado Department of Revenue Auto Industry Division

      1881 Pierce St., #112

      Wheat Ridge CO 80214

      (303) 205-5746

      Fax: (303) 2055977

      https://www.colorado.gov/pacific/enforcement/AID

      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Mr. Cody Ross
      • Ms. Dawn Ross, Owner
      Contact Information

      Principal

      • Mr. Cody Ross
      • Ms. Dawn Ross, Owner

      Customer Contact

      • Ms. Dawn Ross, Owner
      Additional Contact Information

      Fax Numbers

      • (970) 264-6555
        Primary Fax

      Email Addresses

      Industry Tip

      BBB Tip: How to prepare your car for winter

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/03/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I brought my 1992 Mercedes Benz 300D to Buckskin Towing & Repair on Sunday (5/1/22) for glow plug replacement. I provided them with the 5 glow plugs that needed replacement as I got them cheaper than they were trying to up-charge me for them. Monday (5/2/22) I went to pickup the car & pay the $400 bill i was quoted. When I arrived they told me it was actually $600 charge as they broke SEVERAL items in the engine & body of the car during repairs. What I didn't understand when I paid the bill, so i could have my keys, is that they were charging me for the labor & parts they spent while "fixing the fagile parts" that they had broken. They broke the hood release to the hood of my car & replaced it with a shitty zip tie instead of the Benz part & charged me labor to "fix" it. They also were super rough with the engine while replacing the exhaust manifold (which they had to remove to put in new glow plugs) & they broke a metal linkage piece which connects my accelerator. They "replaced" that piece they broke by "fabricating" a metal scrap in place of it which could be a serious hazard as the accelerator could get stuck or break while in use as it is just a piece of scrap metal which could melt or break if it gets too hot from the engine as it is not a Mercedes engine part. I did ask to see the broken/replaced parts when i went to pickup the car & they refused to find them in the trash where they had buried them to try to hide their mistakes. I asked if i could dig through the trash myself (as I wanted to keep the original parts to the car) & i was denied rudely. They also were rough with the harness connecting the glow plugs & charged me for the labor to replace it without my consent. They broke all these parts & "fixed" them cheaply without my knowledge before I paid the bill & without my prior consent to my car. I would like my $ returned so I can take my car to a real mechanic who while actually thoroughly inspect & correctly fix my car. Much Love, ****
      Read More

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB Serving New Mexico and Southwest Colorado

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.