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Find a Location

Forest Air, LLC has 1 locations, listed below.

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    Business ProfileforForest Air, LLC

    Heating and Air Conditioning
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.4/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/19/2013

    Years in Business: 31

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    743 West 5th Street, Laplace, LA 70068
    BBB File Opened:
    6/10/2011
    Years in Business:
    31
    Business Started:
    5/1/1993
    Accredited Since:
    9/19/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 32154 Commercial License for this business, issued by LA State Licensing Board for Contractors. The expiration date of this license is 2/19/2025.

    These agencies may include:

    LA State Licensing Board for Contractors

    2525 Quail Drive

    Baton Rouge LA 70808

    (225) 765-2301

    Fax: (225) 7652431

    http://www.lslbc.louisiana.gov

    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    7:00 AM - 8:00 PM
    T:
    7:00 AM - 8:00 PM
    W:
    7:00 AM - 8:00 PM
    Th:
    7:00 AM - 8:00 PM
    F:
    7:00 AM - 8:00 PM
    Sa:
    7:00 AM - 8:00 PM
    Su:
    Closed
    Additional Contact Information

    Fax Numbers

    • (985) 651-0155
      Primary Fax

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Buying and servicing your heating and air conditioning (HVAC) systems

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/23/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    Mr ********************************************* LLC, was referred by a friend as it was time for maintenance on my a/c. I did not have any cooling issues. He came on 3/26/24. He serviced the a/c for approximately 20 minutes, came inside and started that the unit was good. He returned to the A/C and i assumed he had finished. Approximately 10 minutes later he asked me to come to the A/C. He told me that he needed to add 2 lbs of freon at $90.00 per pound. He also stated that the contactor was making a loud noise and needed replacement for $175.00. (Said I would replace later.) Stated if it goes out, I would not have cool air. I Went out of town and returned 3/31/24. I turned air on for the 1st time since serviced and it was not cooling. I thought that was due to the contactor not working.I called Monday 4/01 and left voicemail. Mr ********************** called back stating he could come over immediately. However I was out of town again and stated it would take about an hour to meet him. Stated his wife had doctors appointment so we scheduled for 4/02/24. He arrived, checked the unit, called me by phone to come to the back. He started all the Freon leaked out of the unit and the Terminal on the **mpressor had blown. He then proceeded to tell me I needed a new back unit. The cost of around $4500.00. He could help me get financing, and would take care of me. I was in shock. I was crying. I told him my A/C was working prior to his service and I needed to pray over that.The following morning at 6:35, I got a text that He wanted to come and do a pressure test because the Freon should not have leaked out. I no longer trusted him.Days later I had another A/C ** come out. He tested the system. The compressor had not blown, and pressure tests noted no leaks, and said he could find no reason for all the Freon to leak out. Total paid for his services were $1239.12. Approximately $750.00 of that fee just for Freon needed to get my A/C working. He was sent a text on 4/11/24 for total paid. He has not responded.
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Elmo P

    5 stars

    05/22/2023

    The extraordinary workmanship and professionalism cannot be expressed enough in these few short words. Five stars at minimumThese guys were diligent and made sure that I knew that details matter. Two thumps up and I highly recommend their services. Our church has been favored and blessed as a result of this companys expertise.Thank You Forest Air!

    Forest Air, LLC Response

    05/23/2023

    Thank you so much for taking the time to review us, we truly appreciate it. These reviews go a long way toward helping get the word out about the high quality work we deliver and our excellent customer service. Dont hesitate to call ** in the future for any of your HVAC needs.

    Local BBB

    BBB of Greater New Orleans Area

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