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          Find a Location

          1-800Accountant has 5 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business Profilefor1-800Accountant

            Accountant
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            At-a-glance

            Customer Reviews

            3.57/5stars

            Average of 638 Customer Reviews

            Customer Complaints

            311 complaints closed in last 3 years

            134 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 3/16/2012

            Years in Business: 24

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            1800Accountant offers accounting services.

            Business Details

            This is a multi-location business.

            Find a Location

            1-800Accountant has 5 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              12/2/2003
              Years in Business:
              24
              Business Started:
              8/24/1999
              Business Incorporated:
              2/9/2012
              Accredited Since:
              3/16/2012
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • 1-800-Accountant
              • 1800Accountant
              Business Management
              • Mr. Michael Savage, CEO
              Contact Information

              Principal

              • Mr. Michael Savage, CEO

              Customer Complaints

              311 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/18/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              Details that are useful:Date of the transactions:August 21st, 2023 Sep 21, 2023 Oct 21, 2023 Total amount of money paid to the business:3,461.44 What the business committed to providing for you:Business Tax Preparation Personal Tax Preparation ************ 1800 accountant access What the nature of the dispute is:They have provided almost zero support, and have not delivered on tax advisory services at all. Since signing up, I have been bounced around between multiple tax advisors, with the most recent one never responding to my phone calls. Messages on the platform are answered with a 3-5 day or longer delay.Most importantly, they did not notify or even mention to me in advance when the filing deadlines were, resulting in my filings being late. I found out later from friends when the filing deadlines were on 3/15 and I messaged and called 1800 accountant to file the extensions for me with no response.As a result, I had to file myself through a 3rd party called Tax Act which has not been successful.I originally signed up for 1800 accountant ************ services because I needed support for business tax advisory and for someone to walk me through the things I needed to deliver and when. They have not provided me with ANY useful support or guidance on filing deadlines, or how to file an extension. Whether or not the business has tried to resolve the problem:Ive called their customer service to complain and ask for a refund citing the low quality of delivery of services, but the only thing they could offer me was to bounce me to a new tax advisor (which would further delay my filings). They have not been helpful at all in providing ANY form of tax advisory support for me as a business owner, and refuse to provide a refund as well. At this point, I am looking for responsive support and guidance in helping me file extensions and complete my tax returns for the 2023 year. Account/order/tracking number Invoice number: INV-********
              Read More

              Customer Reviews

              638 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              5 stars

              03/19/2024

              Great advice, support, and guidance, courtesy. will updated with future services.

              1-800Accountant Response

              03/20/2024

              Hello,

              Thank you for your kind words! We're delighted to hear that you found our advice and support helpful. We look forward to continuing to assist you with any future services you may need. Don't hesitate to reach out if you have any questions or if there's anything else we can do for you.

              Local BBB

              BBB Serving Metropolitan New York

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