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Find a Location

1-800Accountant has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business Profilefor1-800Accountant

    Accountant
    HeadquartersMulti Location Business
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    3.5/5stars

    Average of 650 Customer Reviews

    Customer Complaints

    318 complaints closed in last 3 years

    142 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/16/2012

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    1800Accountant offers accounting services.

    Business Details

    This is a multi-location business.

    Find a Location

    1-800Accountant has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      260 Madison Ave Ste 1001, New York, NY 10016-2401
      BBB File Opened:
      12/2/2003
      Years in Business:
      24
      Business Started:
      8/24/1999
      Business Incorporated:
      2/9/2012
      Accredited Since:
      3/16/2012
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • 1-800-Accountant
      • 1800Accountant
      Business Management
      • Mr. Michael Savage, CEO
      Contact Information

      Principal

      • Mr. Michael Savage, CEO

      Customer Complaints

      318 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/03/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I was called by a 1-800-accountant salesperson while in the midst of searching for a new accountant. I was pitched and sold services that ultimately were not applicable to my situation, which I quickly learned by speaking with one of their accountants. I then filed a refund request and they took months to fulfill on it and ultimately said that they cant issue refunds after 30 days. So I am stuck with a service that I dont need and cant use, which cost $3500. *** never spent that much on an accountant filing personal tax returns Very confusing and upsetting. Id recommend most folks stay away from this company.
      Read More

      Customer Reviews

      650 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Donald W

      1 star

      04/11/2024

      First off do this...Save yourself some money even if you use them, go to ZenBusiness and they are partnered with ***** Accountant and offer the same service for 1/3rd the price...1800 Accountant charged me triple and they dont batt an eye...I wish I would have read the reviews first...I am still in the process...but this has been the most stressful experience ever...I hired the "experts" to take the stress out, but it has been the opposite of that..I had a co-worker use his local accountant and everything was said and done in 48 hours...here i am 2 weeks in and still not getting anywhere...There is no communications whatsoever, you have so many layers of people to get through that you get handed back and forth between them...not my job, basically...just RUN!!!

      1-800Accountant Response

      04/12/2024

      Dear ******,


      Thank you for bringing your concerns to our attention. Your feedback is highly valuable to us, and we want to assure you that we take these claims very seriously. We are actively investigating the matter to gain a full understanding of your experience. 


      Your satisfaction is our priority, and we're committed to addressing your concerns promptly and thoroughly.


      Thank you for your patience and understanding.


      The *********** Team | 1-800Accountant

      Local BBB

      BBB Serving Metropolitan New York

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