Business ProfileforBatterysharks.com

I purchased a Sigmas Tec STX20HL battery on Dec 18, 2022, order #******. I received battery on Dec 22, 2022. Before installing the battery I tested it with a dealer quality, digital tester (see pic). The test result pictured was that enough voltage was present in battery so a "Good" battery was indicated but the battery did not test out according to specifications as promised by **************. The Cold Cranking Amps was specified to be 310cca according to manufacture. However, the actual cca was only 285cca. In addition the health of the battery tested only 84% which when taking into consideration with the low cca, indicated a problem with the battery. I contacted ************** on Dec 23 2022 and was asked to forward my test results, which i did. After several calls to try to get a refund, I was told as long as my test indicated enough voltage, they say no issue. The problem with this is that a battery's voltage is not the only thing that's important. Cold Cranking Amps are critical in determining how well a battery will "turn over" an engine in very cold weather. CCA is how batteries are rated, tested and marketed and is specified by engine manufactures. My engine, is 1049cc 4 stroke, snowmobile which requires 310cca. This is why I purchased a battery which was specified to be 310cca by **************. It is not.In addition to the the low CCA, you will see in the picture, a test result entitled "Health" which is only 84%. This should be 100% for a new battery. But clearly it is not. The 84% health test is most likely a problem with one or more of the cells in the battery not being able to provide the specified CCA. as specified.I have tried to reason with ************** about these facts but they remain adamant in their unwillingness to help **** want full refund from ************** in amount of original purchase price *****. In addition I want a postage paid, return ticket. I"m pleased to return the battery in the same condition it was received by me.