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Business Profilefor1 Stop Bedrooms
Current Alerts For This Business
BBB files indicate a Pattern of Complaints concerning the company's order fulfillment, product quality and customer service practices. Consumers are telling BBB about the problems they encounter after purchasing household furnishings from 1Stop Bedrooms. Many consumers allegedly made multiple attempts to contact the company to obtain an update on the status of their orders, but cannot get a response. A number of consumers reportedly encounter an issue with damaged or poor quality merchandise while others claim that orders are delivered with items missing. Most consumers that have contacted BBB claim they experience extreme difficulty in getting a resolution from the company concerning their requests for repair, replacement or refund for the items they bought.
As of July 2024, consumers continue to report persistent issues with 1 Stop Bedrooms regarding delays in delivery, damaged products, and customer service concerns. Many consumers cite communication problems with 1 Stop Bedroom's representatives as the cause of significant frustration as well as the obstacle to sorting out repair, return, refund or other issues with the company.
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 1716 Coney Island Ave Fl 5, Brooklyn, NY 11230-5801
- BBB File Opened:
- 4/4/2013
- Years in Business:
- 24
- Business Started:
- 5/15/2000
- Business Incorporated:
- 4/20/2012
- Type of Entity:
- Corporation
- Alternate Business Name
- Payless Furniture, Inc.
- 1stopbedrooms.com
- Business Management
- Mr. Jeff Gadeloff, President
- Mr. Michael Michal, CTO
- Additional Contact Information
Phone Numbers
- (866) 456-8823Other Phone
- (866) 845-8727Other Phone
- (866) 456-8823
Customer Complaints
2,847 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
07/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Customer Reviews
611 Customer Reviews
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Most Recent Customer Review
JEAN-BAPTISTE N
07/25/2024
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